If our customers had a lot to say, click the review to read all their kind words.
Boldt installed our pool last fall and I was so happy we chose them to do it. The were professional from start to finish, had an extremely clean job site and offered consistent quick feedback when we had questions. I would not hesitate to recommend Jordan, Adam and the whole crew!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Pioneer Family Pools St.CatharinesBoldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]
Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank you for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. You obviously have the pool […]
Pioneer Family Pools St.CatharinesFrom picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories were covered […]
Jordan, please pass along to the owner and those involved that all of your team have been outstanding. The team have been professional, courteous, timely and efficient. As a manager for the world’s largest general insurance company outstanding service is recognized and appreciated.
Third Hot Springs Spa, first one perfect, second did have maintenance issues, number three perfect so far. Love the jets and relaxation.
Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]
Our compliments and thanks on an excellent job. The promptness, patience and professionalism of your employees and excavator are a great compliment to you and your firm’s standards.
Pioneer Family Pools St.CatharinesYour delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]
Pioneer Family Pools St.CatharinesJeremy was very polite and took the time to speak with me and answer my questions. You have a real winner there in Jeremy! We are externally happy with your company and Jeremy, and his work and customer service. We will continue to use your company for all needs in the future.
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer.
Pioneer Family Pools St.CatharinesJake, We can’t thank you enough for your knowledge, expertise and professionalism. Your team was so efficient that they made everything appear seamless, right down to the smallest detail. Thank you for answering my endless emails and the constant reassurance and guidance you provided. You have transformed our backyard into the oasis we have always […]
The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]
The pool crew of Brice and Herman and the other men were extraordinary. Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them. Brice was able to offer suggestions based on his experience which we agreed with. The team took any and all of our suggestions. The […]
Very nice. Once we made the decision, we could not wait to get it. It’s rated to be energy efficient, but we’ve not had it long enough to tell. We’ve been enjoying soaking in it morning and night and can’t wait to try it this winter.
I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction.
We bought an aboveground saltwater pool and hot tub from you in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
Your service was just exceptional! The job was started and finished ahead of schedule. Your employees and the excavator were most professional, helpful, cheerful and certainly went well beyond the call of duty to satisfy. Much care was taken during installation as to not damage our mature landscaping.
Pioneer Family Pools St.CatharinesHenley and Matthew were out today to open our pool, they got right to work and had everything finished in half an hour! More than half of our pool deck is actually 6′ high armour stone; this is a task others have shuddered at! They are true professionals and got it done, fast!
It took our family over three years to finally come to a decision to put in an inground pool. With much research and many meetings with various pool companies we decided to go with you, and are we ever happy we did!! From the first meeting with Jordan we couldn’t get over how friendly and […]
Pioneer Family Pools St.CatharinesYou may recall that I have had issues with my pool liner over the last few years, and you have been more than fair in helping resolve these issues for me. I recently decided to replace my hot tub. I suspect most people would shop around, but I purchased my tub from your store without […]
I just want to commend the service tech Jeremy who came to our house today to install a new pump on our hot tub. The weather was absolutely lousy and most folks would have cancelled, but not this warrior! He was on site and battled the elements. He is very professional (I had to tell […]
Hi Greg, we just wanted to let you know how happy we are that we had you do the rebuild of our pool. During the course of demolition and new construction, we had numerous different workers here, all of whom were diligent, courteous, helpful and more than willing to answer any of our questions. Everything […]
I have to tell you that the excavators were top notch. I don’t know how they dug such a perfect shape (it was a work of art!) They were quick, efficient, very personable and cleaned up after they left. Super team!
Pioneer Family Pools St.CatharinesAfter much researching for both a hot tub brand, model and dealer we chose the Hot Spring Flash model. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about the dealer. This dealer offers excellent pricing and service and will spend […]
My doctor recommended a hydrotherapy device for my back. We’ve owned 2 hot tubs previously, so knew what features we wanted. We shopped around and found the Caldera. We love EVERYTHING about the tub! Jet speed, jet placement, comfort, easy maintenance, and by FAR is the absolute best hot tub on the market!
We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]
I loved receiving the notification to my phone about my service. Very efficient! It was awesome. Thank you also for the update and photo of the service after it was completed also.
I just wanted to take this time to say a BIG THANKS to Melissa and Mike Lostracco for helping me get my beautiful clean pool back. I had a giant stain on my liner from last Septembers heat wave that I had tried everything on. Melissa gave me advice a number of times until finally […]
