If our customers had a lot to say, click the review to read all their kind words.
You may recall that I have had issues with my pool liner over the last few years, and you have been more than fair in helping resolve these issues for me. I recently decided to replace my hot tub. I suspect most people would shop around, but I purchased my tub from your store without […]
Jake, We can’t thank you enough for your knowledge, expertise and professionalism. Your team was so efficient that they made everything appear seamless, right down to the smallest detail. Thank you for answering my endless emails and the constant reassurance and guidance you provided. You have transformed our backyard into the oasis we have always […]
My back pain and foot pain has become much better in only a few weeks of owning my Vacanza Palatino spa. Soaking in my spa has now become a daily routine. I am very happy overall!
The service tech was fantastic. He answered my questions, fixed the problem in a jiffy and was very kind. Excellent!
Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]
We have had pool opening done by other companies and find the whole process much better with Boldt. No mess, no fuss and an even better price!
Matt & Josh make the dream team of pool technicians! Their knowledge, friendly demeanor, and informative approach left me with the utmost confidence in having my pool closed for the winter. I hope they’ll be available for my spring opening because their expertise is truly unmatched. I highly recommend them and have been totally satisfied […]
I have consistently relied on Boldt for my pool needs and have always found their staff to be extremely helpful and friendly. I greatly appreciate their efforts, as they make the maintenance of my pool feel like less of a burdensome task and more like an enjoyable experience. Their outstanding service truly enhances the fun […]
I have to tell you that the excavators were top notch. I don’t know how they dug such a perfect shape (it was a work of art!) They were quick, efficient, very personable and cleaned up after they left. Super team!
I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Your company was able to service our pool about 12 days ahead of schedule! Thank you! Shane was very efficient in finding and repairing our leak. He also found that the skimmer is not working properly. The office has already been in touch and will install a new skimmer when in stock.
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
We ordered an onground pool in the summer of 2020 for install in the Spring of 2021. We were given an estimated start date of construction scheduled for the week of May 10th. With the Covid situation we were bracing ourselves for a phone call saying that they were behind or something but instead we […]
After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]
I loved receiving the notification to my phone about my service. Very efficient! It was awesome. Thank you also for the update and photo of the service after it was completed also.
I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]
We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!
We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
My experience with Boldt Pools is a situation where completion time was critical and delivery of replacement parts was a challenge the entire service department and field staff worked together and completed my project on time. Thank you staff.
We recently purchased a 4 person Hot Tub from Boldt Pools. Very pleased to say that our salesman Bill was very helpful and knowledgeable about our Hot tub. The hot tub was to arrive 4-6 weeks on Wednesday we were contacted and told it would be coming on June 6th, 2020. Saturday morning we were […]
Recently had the pleasure of having Steve clean my pool, and I must say, he is absolutely fantastic! From the moment he arrived, he exuded professionalism and dedication to his craft. I highly recommend Steve to anyone looking for a reliable and skilled pool cleaner. Thank you, Steve, for being such an awesome guy and […]
Our compliments and thanks on an excellent job. The promptness, patience and professionalism of your employees and excavator are a great compliment to you and your firm’s standards.
It was great for the crew to be here earlier than usual and get the day moving early. They were friendly, knowledgeable and very skilled to do the job quickly but efficiently. Appreciated a couple of pool tips to keep things running smooth for the summer.
Your service team gets 100% from me! Great service after the sale, prompt, professional, and knowledgeable. I am very pleased, thank you to everyone and a job well done!
Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank you for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. You obviously have the pool […]
Matt and Josh from the Wainfleet branch were fantastic during our pool winterization! They were super polite, patient, and answered all my questions with a smile. Their service was thorough and professional. I’m looking forward to seeing them again in the spring for our pool opening. Highly recommend them to everyone! Thanks for the top-notch […]
We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.
Matt and Tanner were very professional, explained the job and conducted an excellent demonstration on how to use the pump and timer. They were also very detailed to how this variable speed pump will save our energy cost and also how to clean the pool better and use less chemicals. Great work guys, thank you!
Your team did an excellent job at social distancing and I was impressed with their efficiency!
