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Testimonials

Find Out Our What Our Customers Are Saying

If our customers had a lot to say, click the review to read all their kind words.

Pool Reviews

  • Staff Are Efficient, Friendly & Well Organized!

    Boldt Pools & Spa’s pool staff are efficient, friendly and well organized. Our pool opening, in this time of restrictions, went very well and was done safely and efficiently. We ordered additional supplies for curb side pickup and that went very well also. The staff came out to the car and loaded the supplies in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • A Very Good Looking Spa!

    After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • As Usual The Technicians Were Awesome!

    As usual the technicians were awesome and have the knowledge, skills and ability to do a great job. They were very friendly and respectful. The weather conditions were not good but we didn’t hear a complaint from your crew. They completed the job and I overheard them say “onto the next”. What a great attitude! […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Friendly and Knowledgeable!

    It was great for the crew to be here earlier than usual and get the day moving early. They were friendly, knowledgeable and very skilled to do the job quickly but efficiently. Appreciated a couple of pool tips to keep things running smooth for the summer.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Will Always Recommend Them!

    Tanner and Matt were punctual and completed all work with their crew in a clean and satisfactory manner. We have always used Boldt Pools and will always recommend them.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!!

    Just purchased a new hot tub! Excellent service in every way! Thanks to Bill, Jess, Jay& Mark!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Matt & Tanner Were Very Professional!

    Matt and Tanner were very professional, explained the job and conducted an excellent demonstration on how to use the pump and timer. They were also very detailed to how this variable speed pump will save our energy cost and also how to clean the pool better and use less chemicals. Great work guys, thank you!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Can’t Thank Her Enough!

    Opening our pool is always frustrating for us, especially trying to get all of the leaks under control. This year we had the team at Boldt come out and give us a hand, and the team did a great job! Trisha R. was a huge part in arranging the right team and a time that was […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Was Impressed With Their Efficiency!

    Your team did an excellent job at social distancing and I was impressed with their efficiency!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Always Have Peace Of Mind Knowing I Am Using Boldt!

    Boldt Pools & Spas installed our pool and has done all of our pool openings and closings. I always have peace of mind knowing I am using Boldt’s services.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • An Incredible Experience!

    When deciding to purchase a spa, we did our homework and evaluated several of the top brands. HotSpring Spas stood out as the leader of the elite brands. The entire experience from purchasing the spa from Boldt Pools & Spas, to installation, to finally enjoying the spa every day has been really amazing. We decided […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Exceptional Pool Closing Service

    Yesterday, Matt (senior), Matt (junior), and Eric took care of closing our pool, just like they always do. Their efficiency, professionalism, and friendly demeanor never fail to impress. It’s a pleasure to have your teams work for us because I always come away learning something new. This time was no different – they did a […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Great Heater Service

    Thank you, Lynn, for all your help with setting up the appointment, and with all the information I received from Peter Hodge. So helpful!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is By Far the Absolute Best Hot Tub On The Market!

    My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks on an excellent job

    Our compliments and thanks on an excellent job. The promptness, patience and professionalism of your employees and excavator are a great compliment to you and your firm’s standards.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Great Team Work!

    My experience with Boldt Pools is a situation where completion time was critical and delivery of replacement parts was a challenge the entire service department and field staff worked together and completed my project on time. Thank you staff.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Friendly Staff!

    Boldt Pools and Spas, I highly recommend them! Their team is knowledgeable, friendly, and always willing to go the extra mile to ensure that their customers are completely satisfied. If you are in need of their services, look no further – you will not be disappointed!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have To Say Your Team Is Excellent

    I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Am So Happy With The Way They Constructed My Pool

    Two years ago I decided to get an inground pool and separate hot tub. I am so happy with the way they constructed my pool. Thanks Jay, Jordan, and Greg for making my backyard look like an oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!

    I just wanted to let you know how amazing your hot tub team is!  I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Our Experience Was 5++++ Stars!!!

    We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Have Been Customers Of Boldt Since 2005!

    We have been customers of Boldt since 2005 and are, as always, extremely satisfied with the service and merchandise that has been provided to us. We would never go to any other Pool Company as we are extremely satisfied overall.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Would Highly Recommend Boldt Pools & Spas!

    We were very pleased with the Pool Service that we received on April 13th 2020! Tony & the other fellow did a great job in servicing our pool. It was such a miserable, rainy, cold day with high winds but both of these guys didn’t seem to be bothered with this terrible weather. I could […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Right down to the smallest detail

    Jake, We can’t thank you enough for your knowledge, expertise and professionalism. Your team was so efficient that they made everything appear seamless, right down to the smallest detail. Thank you for answering my endless emails and the constant reassurance and guidance you provided. You have transformed our backyard into the oasis we have always […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Couldn’t Wait To Get In It!

    The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks again for the excellent service

    Connie and I would like to thank you for the excellent job you did on installing the eco-finish to our pool stairs. The stairs are 27 years old, but now they look brand new. Your professionalism and attention to detail, as well as your willingness to explain the process, were greatly appreciated. Thanks again for the […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Efficient and Friendly!

    Overall, the team did an exceptional job as usual. They are always efficient and friendly when completing their tasks!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Top Notch Professionalism

    Your service team gets 100% from me! Great service after the sale, prompt, professional, and knowledgeable. I am very pleased, thank you to everyone and a job well done!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Amazing Attention to Detail!

    Overall great experience. Installers were outstanding and meticulous in the details of the install.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Hot Tub Reviews

  • You Have Knowledgable & Personal Staff!

    We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Enjoy Mine Everyday!

    I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Super Efficient!

    Amazing experience with delivering of our hot tub! They were so quick with the delivery, super efficient, very helping in answering all of our questions and very pleasant! Cannot recommend enough!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Pain Has Become Much Better In Only A Few Weeks!

    My back pain and foot pain has become much better in only a few weeks of owning my Vacanza Palatino spa. Soaking in my spa has now become a daily routine. I am very happy overall!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have To Say Your Team Is Excellent

    I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Cheerful & Efficient!

    We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!

    I just wanted to let you know how amazing your hot tub team is!  I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Made Our Sales Experienced Extremely Pleasant

    We recently purchased a 4 person Hot Tub from Boldt Pools. Very pleased to say that our salesman Bill was very helpful and knowledgeable about our Hot tub. The hot tub was to arrive 4-6 weeks on Wednesday we were contacted and told it would be coming on June 6th, 2020. Saturday morning we were […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Are Now HotSpring Veterans!

    This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Excellent!

    Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have Had An Amazing Experience With Them!

    I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Wouldn’t Go Anywhere Else For My Hot Tub Needs

    The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • If You Are Looking For Quality Customer Service Go Here!

    If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Will Not Go Anywhere Else!

    My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away.  We have bought […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • An Incredible Experience!

    When deciding to purchase a spa, we did our homework and evaluated several of the top brands. HotSpring Spas stood out as the leader of the elite brands. The entire experience from purchasing the spa from Boldt Pools & Spas, to installation, to finally enjoying the spa every day has been really amazing. We decided […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Big Thanks!

     New hot tub cover delivered and perfectly installed by Jeremy! Thank you!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • My Spa Is The Greatest Thing That Has Ever Happened To Our Home!

    My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is By Far the Absolute Best Hot Tub On The Market!

    My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • A Very Good Looking Spa!

    After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Couldn’t Wait To Get In It!

    The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Our Experience Was 5++++ Stars!!!

    We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is Very Clear That We Got The ‘A’ Team!

    Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them.  Brice was able to offer suggestions based on his experience which we agreed with.  The team took any and all of our suggestions.  The boys worked super hard, especially hauling the stone and concrete.  They were very […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Was A Pleasure!

    The employees, that brought our hot tub were Jay and Mark. They were very polite and knowledgable. It was a pleasure having them delivery our new big treat to ourselves. Bill, our salesman, is great. We are glad we choose Boldt Pools and Spas!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!!

    Just purchased a new hot tub! Excellent service in every way! Thanks to Bill, Jess, Jay& Mark!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Patio Reviews

  • Thank You For Going That Extra Mile!

    We are sending this email to let you know how impressed we were with the customer service we received from Boldt Pools and Spas from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Amazing Service As Always!

    Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Superior Customer Service!

    I would like to take this opportunity to acknowledge the superior customer service that I recently received from your Fairview location. This is my second amazing experience with your staff and after spending 37 years in retail, I feel Boldt Pools and Spas is extremely fortunate with their great staff. After meeting your patio manager, 4 years […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • She Has Exceeded Our Expectations!

    Oh wow, you guys have been awesome. Thank you so much to Anna, she has exceeded our expectations! Thank you again for your help and quick action to make things right!

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • They Have A Great Employee On Their Hands!

    Rhonda and I just wanted to let you know personally just how happy we were this weekend with the customer service that we received at your Lynden Road store while buying new outdoor furniture for our backyard. We had the pleasure of dealing with a very nice young lady named Amanda who was professional, polite, […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • I Had Such A Great Buying Experience!

    It was wonderful meeting you and I had such a great buying experience, which meant a lot since this was the very first thing I bought for my new place! I will totally be back when I’m ready to get my dining set!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Great Service Deserves Recognition!

    I received the moon bed and I am in love. Thank you very much for your patience with my 50 questions. Great service deserves recognition!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Always Smiling & Willing To Help!

    Every single time I come into the store (which is often!), you are always smiling and willing to go out of your way to help

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Brett Really Made All The Difference!

    It this kind of overall service that will have me recommend Boldt Pools and Spas.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Such Great Staff!

    Thank you so much for all your support and outstanding customer experience. Boldt Pools and Spas is very lucky to have such great stuff.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Stellar Customer Service

    I wanted to reach out to you to compliment your business and more importantly the absolutely stellar customer service one of your employees provided us this summer.  My husband and I are have a hot tub, pool and patio and had been told, by other satisfied Pioneer customers about your Oakville location.  Jenna Rowland helped […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Sensible and Polite!

    Good afternoon Courtney, and thank you for recently approving the replacement of my patio chair.  It was a catastrophic break in the aluminum frame, and it’s also true that the same chair was beyond its guaranteed period, so I am appreciative of your action.  I write also, to bring to your attention the conduct of […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Super Friendly & Helpful!

    We highly recommend Boldt Pools and Spas (Burlington). We recently purchased a gazebo and patio set from Boldt Pools and Spas in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Fantastic Helpful Service & Tons Of Selection!

    Boldt Pools and Spas has fantastic helpful service and tons of selection. Adreanna was fabulous, she helped us look at our options and find everything that we needed. We can’t wait for our new furniture to arrive!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Went Out Of Her Way!

    Your service has made me a satisfied customer and I intend to see Courtney for my future outdoor patio needs. Courtney proved herself as one who stands out in the retail service industry as one of the best salespersons I have ever come across! This also speaks volumes to me about Boldt Pools and Spas as a company, […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Her Knowledgable, Efficient & Friendly Service Is To Be Commended!

    We just received excellent service from Claudia Rodrigues while purchasing our patio furniture. Her knowledgable, efficient and friendly service is to be commended. She was a pleasure to deal with.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • She Went Above & Beyond!

    I would like to take this time to compliment one of your staff members, Ilene. We had a very unique request that she went above and beyond what a regular salesperson would do in my opinion and experience. In these economic times where people have many choices where to shop – thank you for assisting us in our […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Great Customer Service!

    Thanks for the great customer service you gave me today.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Great Selection and Outstanding Service

    We truly appreciate the awesome service we have received from Pioneer throughout the patio purchase process. Brianna was amazing with tons of follow-up and did a fantastic job of proposing products and options that matched our needs and budget. Brianna’s professionalism and expertise made the experience seamless and enjoyable. Thanks again for everything

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Everything Is In Perfect Shape!

    We just got our patio set and everything is in perfect shape, so thank you again! Great work as always Pioneer, we love shopping with you.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • All of Our Needs Have Been Met To The Highest Standard!

    This is my first pool and ultimately outdoor oasis. It has been a learning experience. Throughout the entire backyard oasis we have been met with numerous difficult challenges and found the people out there selling and servicing leave much to be desired. I was beginning to think that the work ethic is just not there […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Our Sales Associate Was Simply Outstanding!

    I am writing to you about our recent visits and purchases at Boldt Pools and Spas on Rymal Road. Our sales associate Ashley Wiemelink in Patio was simply OUTSTANDING. From the moment we walked into the showroom, she immediately greeted us in a professional and pleasant manner. Her personal approach, extensive product knowledge, inventory and […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • We Are Really Grateful!

    Thanks again for Carlos’ info. He did a great job with our Gazebo, we were very pleased with his work ethic to getting the job done. We are really grateful to you for passing on his info and to him and his crew for doing such a great job.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • The New Set Was Just Delivered & It Looks Great!

    The new set was just delivered and it looks great! Thank you for your support and quick response to this issue.  Any company can make a mistake, but it’s how they respond that sets the good ones apart! I’ll definitely recommend you and Boldt Pools and Spas to anyone who asks.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Well Done!

    Loving our new patio set – the Royale sectional with sofa, love sea, two ottomans and hydraulic table. With one step the table goes from coffee table height to dining table height! Ashley was great to work with, friendly and efficient, and the guys delivering were friendly and courteous. Well done!

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Amazing work Corrina!

    Corrina’s extensive knowledge about the products was truly impressive. She patiently explained the features and benefits of each item and helped me choose the perfect set for my patio. She was attentive to my needs and preferences, ensuring that I found exactly what I was looking for. Her guidance and expertise made the entire process […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • What A Great Pleasure It Was Shopping At Your Brantford Store!

    I don't think a lot of people know the meaning of Customer Service anymore but your store sure does. I will be back and recommend your store for shopping.

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • On Her Day Off She Offered To Come Out To My Home!

    Several days ago I went into your Fairview Store looking for seating for around my pool. I met a young lady Colleen, who came over to greet me immediately. I shared that I was unclear of what I should put around my pool. On her day off she offered to come out to my home to see the […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Lisa Was Friendly, Knowledgeable & Very Reassuring!

    I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • We Couldn’t Be Happier!

    Thank you, Vicki, for the great service during our patio furniture purchase. Even though there was a long delay in getting it due to COVID-19 (decreased production), you kept us updated and even gave us “loaner” cushions for the frames until our cushions came in so we could enjoy our set sooner which was very […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5

Above Ground Pool Reviews

  • Thank You For Getting Us In Earlier Than Originally Planned!

    Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Thanks Again For Pioneer’s Typical Excellent Customer Service!

    Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • They Have Been Very Quick!

    Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Outstanding Experience with Boldt Pools and Spas

    This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Dale & Boldt Pools and Spas Go Above & Beyond!

    We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Boldt Pools and Spas was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • I Definitely Will Recommend Boldt Pools and Spas!

    I just wanted to reach out to you and let you know what wonderful people you have working at Boldt Pools and Spas. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • No Hesitation In Recommending You!

    The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • The Store Staff Is Genuine & Always Eager To Assist!

    Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Every Team Communicated With Me Very Well!

    From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Definitely Will Recommend Boldt Pools and Spas!

    I just wanted to reach out and let you know what wonderful people you have working at Boldt Pools and Spas. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • You Went Above & Beyond!

    Perfect!  Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!

    Pioneer Family Pools VaughanBoldt Pools and Spas
    5
  • As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!

    We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Pleasant & Helpful!

    Thank you to all at Boldt Pools and Spas, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Had An Extremely Positive Experience!

    We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Boldt Pools and Spas Is Great!

    Boldt Pools and Spas is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Boldt Pools and Spas to […]

    Pioneer Family Pools BramptonBoldt Pools and Spas
    5
  • I Am Thrilled With How Good My Pool Looks!

    We just bought an above ground pool! After doing a lot of research, we decided to go with Boldt Pools and Spas. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Continuously Goes Above & Beyond!

    Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Boldt Pools and Spas and an amazing employee. I have thanked him, but please make it a point […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Nothing Short Of Amazing!

    Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    4
  • They Helped Me Really Understand The Process From Start To Swim!

    I bought my 18′ x 33′  above ground pool from Boldt Pools and Spas Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • I Would Recommend Boldt Pools and Spas To Anyone!

    We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5

Our Reputation Holds Water

Pioneer Pools Patio Team