If our customers had a lot to say, click the review to read all their kind words.
Pool Reviews
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Will Always Recommend Them!
Tanner and Matt were punctual and completed all work with their crew in a clean and satisfactory manner. We have always used Boldt Pools and will always recommend them.
Dan & Karen Basset
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Big Thanks!
New hot tub cover delivered and perfectly installed by Jeremy! Thank you!
Dave Burwell
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Excellent!!
Just purchased a new hot tub! Excellent service in every way! Thanks to Bill, Jess, Jay& Mark!
Jeff Harcombe
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
No Hesitation In Recommending You!
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
Stacey Benjamin
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Loved Receiving The Notification To My Phone About My Service!
I loved receiving the notification to my phone about my service. Very efficient! It was awesome. Thank you also for the update and photo of the service after it was completed also.
Steve Smith
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
A Very Good Looking Spa!
After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]
Travis Thompson
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Would Not Hesitate To Recommend Jordan, Adam & The Whole Crew!
Boldt installed our pool last fall and I was so happy we chose them to do it. The were professional from start to finish, had an extremely clean job site and offered consistent quick feedback when we had questions. I would not hesitate to recommend Jordan, Adam and the whole crew!
Ted Shellhorne
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
All of your team have been outstanding
Jordan, please pass along to the owner and those involved that all of your team have been outstanding. The team have been professional, courteous, timely and efficient. As a manager for the world’s largest general insurance company outstanding service is recognized and appreciated.
Keith & Irene D.
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
4
Cheerful & Efficient!
We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.
Robert Gray
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Pain Has Become Much Better In Only A Few Weeks!
My back pain and foot pain has become much better in only a few weeks of owning my Vacanza Palatino spa. Soaking in my spa has now become a daily routine. I am very happy overall!
Jorge Gonzalez
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Wouldn’t Go Anywhere Else For My Hot Tub Needs
The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]
Lily M
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
The Whole Process Is Much Better With Boldt!
We have had pool opening done by other companies and find the whole process much better with Boldt. No mess, no fuss and an even better price!
Ralph Lewis
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
They Were Very Efficient!
We just had our new heater and filter installed by Matthew and Tanner. They were very efficient and arrived at 8.am; and were done at 9.30 am. What a great job by Boldt once again. We are still enjoying our new liner that was put in last year!
Don Markarian
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
We Would Highly Recommend Boldt Pools & Spas!
We were very pleased with the Pool Service that we received on April 13th 2020! Tony & the other fellow did a great job in servicing our pool. It was such a miserable, rainy, cold day with high winds but both of these guys didn’t seem to be bothered with this terrible weather. I could […]
Jack & Barbara Martin
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
We Are Now HotSpring Veterans!
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
Bruce Haywood
Pioneer Family Pools BarrieBoldt Pools and Spas
5
They Went Above & Beyond Our Expectations!
It took our family over three years to finally come to a decision to put in an inground pool. With much research and many meetings with various pool companies we decided to go with you, and are we ever happy we did!! From the first meeting with Jordan we couldn’t get over how friendly and […]
Jake Thompson
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Matt & Tanner Were Very Professional!
Matt and Tanner were very professional, explained the job and conducted an excellent demonstration on how to use the pump and timer. They were also very detailed to how this variable speed pump will save our energy cost and also how to clean the pool better and use less chemicals. Great work guys, thank you!
Daniel Filinski
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Staff Are Efficient, Friendly & Well Organized!
Boldt Pools & Spa’s pool staff are efficient, friendly and well organized. Our pool opening, in this time of restrictions, went very well and was done safely and efficiently. We ordered additional supplies for curb side pickup and that went very well also. The staff came out to the car and loaded the supplies in […]
Roger Sabo
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Your Company Was Able To Service Our Pool About 12 Days Ahead Of Schedule!
Your company was able to service our pool about 12 days ahead of schedule! Thank you! Shane was very efficient in finding and repairing our leak. He also found that the skimmer is not working properly. The office has already been in touch and will install a new skimmer when in stock.
Joanne Fleury
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
It’s The Little Things – They Are Appreciated!
Daryl and George were polite, professional and efficient in closing my pool. Daryl even noticed a loose pipe fitting and tightened it up so that i wouldn’t require an additional service call after my re-opening next year. They returned the ladders to the pool shed, folded up the pool cover and tightened one of the […]
Patricia Lindal
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
My Spa Is The Greatest Thing That Has Ever Happened To Our Home!
My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!
Joyce Ronaldson
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
As Usual The Technicians Were Awesome!
As usual the technicians were awesome and have the knowledge, skills and ability to do a great job. They were very friendly and respectful. The weather conditions were not good but we didn’t hear a complaint from your crew. They completed the job and I overheard them say “onto the next”. What a great attitude! […]
David Monteith
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
We Will Not Go Anywhere Else!
My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away. We have bought […]
Chris and Ashley Worobec
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
All Of The Boldt Employees I Have Encountered Are Friendly!
Zac and Dax were fast and efficient. They provided a few helpful tips for winter and spring; us being new pool owners that was very appreciated. I would not use anyone else for all our pool needs. All of the Boldt employees I have encountered are friendly and helpful.
Pamela Pettman
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
An Incredible Experience!
When deciding to purchase a spa, we did our homework and evaluated several of the top brands. HotSpring Spas stood out as the leader of the elite brands. The entire experience from purchasing the spa from Boldt Pools & Spas, to installation, to finally enjoying the spa every day has been really amazing. We decided […]
Salvatore Rieal
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Couldn’t Wait To Get In It!
The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!
Bill Blazina
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Very Courteous & Professional!
We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]
Natalie Molella
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Above and beyond the call of duty
This spring I discovered that I had a manufacturer defect on the pump and a couple minor items. The salesperson and the team was there, once again, treating me with exceptional service that I considered above and beyond the call of duty.
Happy Customer
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Hot Tub Reviews
Couldn’t Wait To Get In It!
The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!
Bill Blazina
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Have To Say Your Team Is Excellent
I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]
Dawn I
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Excellent!
Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.
John Suk
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
It Is Very Clear That We Got The ‘A’ Team!
Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them. Brice was able to offer suggestions based on his experience which we agreed with. The team took any and all of our suggestions. The boys worked super hard, especially hauling the stone and concrete. They were very […]
Mike and Lorrie MacKenzie
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Enjoy Mine Everyday!
I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!
Rachelle Jones
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
My Spa Is The Greatest Thing That Has Ever Happened To Our Home!
My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!
Joyce Ronaldson
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
It Is By Far the Absolute Best Hot Tub On The Market!
My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]
Greg Coates
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
An Incredible Experience!
When deciding to purchase a spa, we did our homework and evaluated several of the top brands. HotSpring Spas stood out as the leader of the elite brands. The entire experience from purchasing the spa from Boldt Pools & Spas, to installation, to finally enjoying the spa every day has been really amazing. We decided […]
Salvatore Rieal
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
You Have Knowledgable & Personal Staff!
We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]
Mary Ferguson
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Super Efficient!
Amazing experience with delivering of our hot tub! They were so quick with the delivery, super efficient, very helping in answering all of our questions and very pleasant! Cannot recommend enough!
Chris and Nicole
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Made Our Sales Experienced Extremely Pleasant
We recently purchased a 4 person Hot Tub from Boldt Pools. Very pleased to say that our salesman Bill was very helpful and knowledgeable about our Hot tub. The hot tub was to arrive 4-6 weeks on Wednesday we were contacted and told it would be coming on June 6th, 2020. Saturday morning we were […]
Marina Marr
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Very Courteous & Professional!
We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]
Natalie Molella
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
It Was A Pleasure!
The employees, that brought our hot tub were Jay and Mark. They were very polite and knowledgable. It was a pleasure having them delivery our new big treat to ourselves. Bill, our salesman, is great. We are glad we choose Boldt Pools and Spas!
Karen Koz-Tieche
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Cheerful & Efficient!
We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.
Robert Gray
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
If You Are Looking For Quality Customer Service Go Here!
If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.
Katie Jarrell
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
A Very Good Looking Spa!
After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]
Travis Thompson
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
We Will Not Go Anywhere Else!
My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away. We have bought […]
Chris and Ashley Worobec
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
We Are Now HotSpring Veterans!
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
Bruce Haywood
Pioneer Family Pools BarrieBoldt Pools and Spas
5
I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!
I just wanted to let you know how amazing your hot tub team is! I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]
Jennifer Zita
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Excellent!!
Just purchased a new hot tub! Excellent service in every way! Thanks to Bill, Jess, Jay& Mark!
Jeff Harcombe
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Big Thanks!
New hot tub cover delivered and perfectly installed by Jeremy! Thank you!
Dave Burwell
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Wouldn’t Go Anywhere Else For My Hot Tub Needs
The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]
Lily M
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Have Had An Amazing Experience With Them!
I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]
Marcus Malikoff
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Our Experience Was 5++++ Stars!!!
We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!
Melanie Thornborrow
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Pain Has Become Much Better In Only A Few Weeks!
My back pain and foot pain has become much better in only a few weeks of owning my Vacanza Palatino spa. Soaking in my spa has now become a daily routine. I am very happy overall!
Jorge Gonzalez
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Patio Reviews
The Service We Received Was Excellent!
We recently purchased a 10′ x 12′ gazebo and a set of patio furniture from the Oakville store. Let me say that the service we received at the store was excellent as usual.
Jacob Colson
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
We Have Always Been Very Pleased With The Service!
We have always been very pleased with the service we get from Pioneer and I just want to thank you and your team for the wonderful experience that we have always received from you. Hopefully we will see you in the next week or 2 to purchase an umbrella.
Christina Francs
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
I Can’t Say Thanks Enough!
Thank you again for your assistance with my new Gazebo. It looks fantastic and I can’t say thanks enough and it was important that I included how impressed I am with Boldt Pools & Spas.
Simon Ianiri
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
Friendly, Knowledgeable & Professional!
Prices were good and quality is great.
Paige Martinson
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
Another Great Example Of Outstanding Customer Service!
We have used Pioneer for a number of years, and purchased an outside dinning set 2 years ago, uncovering it after the winter we notice an issue with the top of the table, we came back to the store to discuss the issue, Adreanna was on hand to help out. Pioneer contacted the manufacturer who […]
Andrew Milner
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
It Was Even Better Than The Online Picture!
Love the set! The men that delivered it were so helpful, polite, and friendly. It was even better than the online picture!
Jeanette Lamb
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
Happy With The Furniture & Your Excellent Service!
Our patio furniture arrived late yesterday afternoon, we have unpacked it and are waiting for some daylight to set it up on our patio. Everything is there, in good order, and undamaged. Perfect! We are totally happy with the furniture, and your excellent service.
Ken Richards
Pioneer Family Pools BrantfordBoldt Pools and Spas
5
Thank You For A Wonderful Service, As Always!
Our new patio table is wonderful; we love it! It looks amazing in our backyard! Thank you for a wonderful service as always.
Kati & Kosta Venu
Pioneer Family Pools BramptonBoldt Pools and Spas
5
Great Valued Products & Delivered As Promised!
Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs
John Richards
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
She Went Above & Beyond!
I would like to take this time to compliment one of your staff members, Ilene. We had a very unique request that she went above and beyond what a regular salesperson would do in my opinion and experience. In these economic times where people have many choices where to shop – thank you for assisting us in our […]
Katrina Cartik
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
Lisa Was Friendly, Knowledgeable & Very Reassuring!
I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]
Paul Barber
Pioneer Family Pools BrantfordBoldt Pools and Spas
5
Thank You For Going That Extra Mile!
We are sending this email to let you know how impressed we were with the customer service we received from Boldt Pools & Spas from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery […]
Jennylee & Marco Gubiani
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
Our Sales Associate Was Simply Outstanding!
I am writing to you about our recent visits and purchases at Pioneer Pools on Rymal Road. Our sales associate Ashley Wiemelink in Patio was simply OUTSTANDING. From the moment we walked into the showroom, she immediately greeted us in a professional and pleasant manner. Her personal approach, extensive product knowledge, inventory and logistics of […]
Pia & Norma Zavarella
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
Our Backyard Vision Became A Reality!
I went to Boldt Pools & Spas to complete our backyard with a new dining table. I met with Ali, who was awesome! We have been looking for over two years and it turns out that what we wanted was not only in stock but on sale! To sum it up, Ali was knowledgeable, patient, […]
Ronil Hassanwalia
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
You Have Excellent Customer Service!
I must say you have been fantastic to work with through our buying process. Pioneer staff is very attentive to details, quick to respond, and does over and above what a lot of sales people lack these days; you have excellent customer service! In the world of so much complaining, I wanted to give you some […]
Wendy Carlan
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
Went Out Of Her Way!
Your service has made me a satisfied customer and I intend to see Courtney for my future outdoor patio needs. Courtney proved herself as one who stands out in the retail service industry as one of the best salespersons I have ever come across! This also speaks volumes to me about Boldt Pools & Spas as a company, […]
Vicky Martins
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
Adreanna & Her Team Covered Every Base For Us!
We had started our search for patio furniture by “liking” a set from Pioneer way back when. It seems that since then, we have looked at a 1000 sets but we still went back to Pioneer. We worked with Adreanna in Burlington, where our set was ordered and then shipped to Manitoba. Adreanna arranged everything […]
Keith Cotman
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
Great Customer Service!
Thanks for the great customer service you gave me today.
Jim Lowes
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
She Has Been Amazing!
I just wanted to take a minute to write to you about the customer care I have experienced with Adreanna. She has been amazing! I am so very happy with how she took care of me. We purchased a patio table last week and Adreanna took the time to call around to the other Pioneer locations to see if there […]
Stephanie Lynn
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
They Actually Made The Experience Fun!
All went well! Your delivery guys, Rob and Jovi, were friendly and helped me load the boat at the marina. They actually made the experience fun!
Lynne Johnston
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
Thank You So Much!
We got our patio delivery yesterday. Thank you so much! The chairs and dining table look beautiful in the backyard. We really appreciate all of your help with arranging everything and taking care of the delivery. Also, thank you for the thoughtful gift you included!
Sarah & Roy Fuller
Pioneer Family Pools Boldt Pools and Spas
5
It Was A 10/10 Experience!
We have been searching for a while, and came across Boldt Pools & Spas just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !
Laura Barron
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
Superior Customer Service!
I would like to take this opportunity to acknowledge the superior customer service that I recently received from your Fairview location. This is my second amazing experience with your staff and after spending 37 years in retail, I feel Boldt Pools & Spas is extremely fortunate with their great staff. After meeting your patio manager, 4 years […]
Stacy London
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
You Treated Me With Courtesy & Respect!
Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]
Lorraine Gordon
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
Thank You For Your Gift & Support Pioneer!
Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!
Shanna Dunlop
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
Everything Was Fast & Efficient!
I just wanted to send a quick note to tell you how impressed we are with the knowledge and excellent service we have received from Boldt Pools & Spas over the last several months from start to finish. We absolutely love our beautiful in ground pool and our extremely comfortable patio furniture. We use the backyard […]
Scott Dalby
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
Highly Recommended!
We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.
Noah S, Barrie
Pioneer Family Pools BarrieBoldt Pools and Spas
5
It Is So Rare These Days To Get Such Personalized Service!
My husband and I had the pleasure of Stacey helping us with a purchase of a 9 foot auto tilt patio umbrella and base. She was knowledgeable about both items and helpful in choosing the colour. It is so rare these days to get such personalized service. I myself have worked for years in customer service […]
Stacey Carter
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!
Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!
Fran Johnson
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
Lisa Was More Than Happy To Help Out!
Great Service! Lisa was more than happy to help out. I tend to be picky about things, and she was there every step of the way. The new patio set is going to look great on our deck, leaving lots of room for the kids and their friends to sit and relax after going for […]
Patrick Smith
Pioneer Family Pools BrantfordBoldt Pools and Spas
5
Above Ground Pool Reviews
They Have Been Very Quick!
Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.
Craig Bronson
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
Pleasant & Helpful!
Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!
Bonnie & Greg Palmer
Pioneer Family Pools OakvilleBoldt Pools and Spas
5
I Would Recommend Pioneer Pools To Anyone!
We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]
Robert Macdonald
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!
We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]
Michelle Galda
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
We Had An Extremely Positive Experience!
We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]
The Hooper Family
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
The Store Staff Is Genuine & Always Eager To Assist!
Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]
Jordanne Marie
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Continuously Goes Above & Beyond!
Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Boldt Pools & Spas and an amazing employee. I have thanked him, but please make it a point […]
G.P. Houle
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
No Hesitation In Recommending You!
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
Stacey Benjamin
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
Thank You For All The Help!
Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]
Jake Taylor
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Definitely Will Recommend Boldt Pools & Spas!
I just wanted to reach out and let you know what wonderful people you have working at Boldt Pools & Spas. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will […]
Tina Flemming
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
Every Team Communicated With Me Very Well!
From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]
Dave Boychuck
Pioneer Family Pools St.CatharinesBoldt Pools and Spas
5
I Am Thrilled With How Good My Pool Looks!
We just bought an above ground pool! After doing a lot of research, we decided to go with Boldt Pools & Spas. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his […]
Gwindor S
Pioneer Family Pools BarrieBoldt Pools and Spas
5
Dale & Boldt Pools & Spas Go Above & Beyond!
We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]
Pedro Ferreira
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
I Definitely Will Recommend Boldt Pools & Spas!
I just wanted to reach out to you and let you know what wonderful people you have working at Boldt Pools & Spas. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and […]
Tina Jakobs
Pioneer Family Pools BurlingtonBoldt Pools and Spas
5
Boldt Pools & Spas Is Great!
Boldt Pools & Spas is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Boldt Pools & Spas to […]
Maria Macedo
Pioneer Family Pools BramptonBoldt Pools and Spas
5
You Went Above & Beyond!
Perfect! Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!
Bellile Family
Pioneer Family Pools VaughanBoldt Pools and Spas
5
They Helped Me Really Understand The Process From Start To Swim!
I bought my 18′ x 33′ above ground pool from Boldt Pools & Spas Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and […]
Soroush Zadhoush
Pioneer Family Pools BarrieBoldt Pools and Spas
5
Nothing Short Of Amazing!
Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]
Shawn Fillion
Pioneer Family Pools BurlingtonBoldt Pools and Spas
4
Thank You For Getting Us In Earlier Than Originally Planned!
Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.
Craig Bronson
Pioneer Family Pools HamiltonBoldt Pools and Spas
5
Thanks Again For Pioneer’s Typical Excellent Customer Service!
Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!
