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Testimonials

Find Out Our What Our Customers Are Saying

If our customers had a lot to say, click the review to read all their kind words.

Pool Reviews

  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Would Highly Recommend Boldt Pools & Spas!

    We were very pleased with the Pool Service that we received on April 13th 2020! Tony & the other fellow did a great job in servicing our pool. It was such a miserable, rainy, cold day with high winds but both of these guys didn’t seem to be bothered with this terrible weather. I could […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Are True Professionals & Got It Done, Fast!

    Henley and Matthew were out today to open our pool, they got right to work and had everything finished in half an hour! More than half of our pool deck is actually 6′ high armour stone; this is a task others have shuddered at! They are true professionals and got it done, fast!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • If You Are Looking For Quality Customer Service Go Here!

    If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Was A Pleasure!

    The employees, that brought our hot tub were Jay and Mark. They were very polite and knowledgable. It was a pleasure having them delivery our new big treat to ourselves. Bill, our salesman, is great. We are glad we choose Boldt Pools and Spas!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Was Impressed With Their Efficiency!

    Your team did an excellent job at social distancing and I was impressed with their efficiency!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • All of your team have been outstanding

    Jordan, please pass along to the owner and those involved that all of your team have been outstanding. The team have been professional, courteous, timely and efficient. As a manager for the world’s largest general insurance company outstanding service is recognized and appreciated.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    4
  • Made Our Sales Experienced Extremely Pleasant

    We recently purchased a 4 person Hot Tub from Boldt Pools. Very pleased to say that our salesman Bill was very helpful and knowledgeable about our Hot tub. The hot tub was to arrive 4-6 weeks on Wednesday we were contacted and told it would be coming on June 6th, 2020. Saturday morning we were […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Much care was taken during installation

    Your service was just exceptional! The job was started and finished ahead of schedule. Your employees and the excavator were most professional, helpful, cheerful and certainly went well beyond the call of duty to satisfy. Much care was taken during installation as to not damage our mature landscaping.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • The Store Staff Is Genuine & Always Eager To Assist!

    Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Could not be more pleased with how I was treated

    Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Cheerful & Efficient!

    We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is By Far the Absolute Best Hot Tub On The Market!

    My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Would Readily Recommend Your Company

    Hi Greg, we just wanted to let you know how happy we are that we had you do the rebuild of our pool. During the course of demolition and new construction, we had numerous different workers here, all of whom were diligent, courteous, helpful and more than willing to answer any of our questions. Everything […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    4
  • Our Experience Was 5++++ Stars!!!

    We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Am So Happy With The Way They Constructed My Pool

    Two years ago I decided to get an inground pool and separate hot tub. I am so happy with the way they constructed my pool. Thanks Jay, Jordan, and Greg for making my backyard look like an oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have To Say Your Team Is Excellent

    I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Wouldn’t Go Anywhere Else For My Hot Tub Needs

    The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Matt & Tanner Were Very Professional!

    Matt and Tanner were very professional, explained the job and conducted an excellent demonstration on how to use the pump and timer. They were also very detailed to how this variable speed pump will save our energy cost and also how to clean the pool better and use less chemicals. Great work guys, thank you!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Can’t Thank Her Enough!

    Opening our pool is always frustrating for us, especially trying to get all of the leaks under control. This year we had the team at Boldt come out and give us a hand, and the team did a great job! Trisha R. was a huge part in arranging the right team and a time that was […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • You Have Knowledgable & Personal Staff!

    We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • The excavators were top notch

    I have to tell you that the excavators were top notch.  I don’t know how they dug such a perfect shape (it was a work of art!)  They were quick, efficient, very personable and cleaned up after they left.  Super team!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks again for the excellent service

    Connie and I would like to thank you for the excellent job you did on installing the eco-finish to our pool stairs. The stairs are 27 years old, but now they look brand new. Your professionalism and attention to detail, as well as your willingness to explain the process, were greatly appreciated. Thanks again for the […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Had An Extremely Positive Experience!

    We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Went Above & Beyond Our Expectations!

    It took our family over three years to finally come to a decision to put in an inground pool. With much research and many meetings with various pool companies we decided to go with you, and are we ever happy we did!! From the first meeting with Jordan we couldn’t get over how friendly and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Truly a dream come true

    Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank you for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. You obviously have the pool […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • You Have A Real Winner There In Jeremy!

    Jeremy was very polite and took the time to speak with me and answer my questions. You have a real winner there in Jeremy! We are externally happy with your company and Jeremy, and his work and customer service. We will continue to use your company for all needs in the future.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Would Not Hesitate To Recommend Jordan, Adam & The Whole Crew!

    Boldt installed our pool last fall and I was so happy we chose them to do it.  The were professional from start to finish, had an extremely clean job site and offered consistent quick feedback when we had questions.  I would not hesitate to recommend Jordan, Adam and the whole crew!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • My Spa Is The Greatest Thing That Has Ever Happened To Our Home!

    My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Hot Tub Reviews

  • I Wouldn’t Go Anywhere Else For My Hot Tub Needs

    The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Was A Pleasure!

    The employees, that brought our hot tub were Jay and Mark. They were very polite and knowledgable. It was a pleasure having them delivery our new big treat to ourselves. Bill, our salesman, is great. We are glad we choose Boldt Pools and Spas!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Couldn’t Wait To Get In It!

    The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Our Experience Was 5++++ Stars!!!

    We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Cheerful & Efficient!

    We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!!

    Just purchased a new hot tub! Excellent service in every way! Thanks to Bill, Jess, Jay& Mark!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • An Incredible Experience!

    When deciding to purchase a spa, we did our homework and evaluated several of the top brands. HotSpring Spas stood out as the leader of the elite brands. The entire experience from purchasing the spa from Boldt Pools & Spas, to installation, to finally enjoying the spa every day has been really amazing. We decided […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have To Say Your Team Is Excellent

    I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Enjoy Mine Everyday!

    I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is By Far the Absolute Best Hot Tub On The Market!

    My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is Very Clear That We Got The ‘A’ Team!

    Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them.  Brice was able to offer suggestions based on his experience which we agreed with.  The team took any and all of our suggestions.  The boys worked super hard, especially hauling the stone and concrete.  They were very […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have Had An Amazing Experience With Them!

    I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Super Efficient!

    Amazing experience with delivering of our hot tub! They were so quick with the delivery, super efficient, very helping in answering all of our questions and very pleasant! Cannot recommend enough!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • My Spa Is The Greatest Thing That Has Ever Happened To Our Home!

    My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • If You Are Looking For Quality Customer Service Go Here!

    If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • You Have Knowledgable & Personal Staff!

    We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Made Our Sales Experienced Extremely Pleasant

    We recently purchased a 4 person Hot Tub from Boldt Pools. Very pleased to say that our salesman Bill was very helpful and knowledgeable about our Hot tub. The hot tub was to arrive 4-6 weeks on Wednesday we were contacted and told it would be coming on June 6th, 2020. Saturday morning we were […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Pain Has Become Much Better In Only A Few Weeks!

    My back pain and foot pain has become much better in only a few weeks of owning my Vacanza Palatino spa. Soaking in my spa has now become a daily routine. I am very happy overall!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Are Now HotSpring Veterans!

    This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Excellent!

    Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Will Not Go Anywhere Else!

    My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away.  We have bought […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Big Thanks!

     New hot tub cover delivered and perfectly installed by Jeremy! Thank you!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • A Very Good Looking Spa!

    After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!

    I just wanted to let you know how amazing your hot tub team is!  I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Patio Reviews

  • They Have A Great Employee On Their Hands!

    Rhonda and I just wanted to let you know personally just how happy we were this weekend with the customer service that we received at your Lynden Road store while buying new outdoor furniture for our backyard. We had the pleasure of dealing with a very nice young lady named Amanda who was professional, polite, […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Great Service!

    Thank you for the great service Boldt Pools & Spas! We are in love with our new patio set. Our guests have given us many compliments on it.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Thank You For Going That Extra Mile!

    We are sending this email to let you know how impressed we were with the customer service we received from Boldt Pools & Spas from the time of purchase to the exchange of our dining table and chairs. We purchased the dining table from Adreanna which unfortunately had marks and scratches on it upon delivery […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Super Friendly & Helpful!

    We highly recommend Boldt Pools & Spas (Burlington). We recently purchased a gazebo and patio set from Boldt Pools & Spas in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • The Pioneer Team Has Been Absolutely Amazing!

    Wow! The Pioneer team has been absolutely amazing. I have been spreading the word about this store in the neighbourhood and everyone has been so impressed; and I will continue to do so. You made my day so I’d like to pass it back. Thank you!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Exception & Very Helpful!

    Your professional smooth competence and delightful personality have made our experience with you and Pioneer a pleasure.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • The Delivery Guys Were Great!

    And the delivery guys were great

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Everything Is In Perfect Shape!

    We just got our patio set and everything is in perfect shape, so thank you again! Great work as always Pioneer, we love shopping with you.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Amazing Service As Always!

    Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Thank You For A Wonderful Service, As Always!

    Our new patio table is wonderful; we love it! It looks amazing in our backyard! Thank you for a wonderful service as always. 

    Pioneer Family Pools BramptonBoldt Pools and Spas
    5
  • Your Crew Did A Wonderful Job!

    wonderful job of delivering and setting up this morning.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Courtney Put Considerable Effort Into Locating What We Were Searching For!

    I am writing to express my appreciation for the effort that Courtney provided us regarding looking for real cast iron furniture for our porch. Courtney put considerable effort into locating what we were searching for and responded to all of my e-mails, which does not happen often these days. I just thought I should pass […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Your Employees Were Very Gracious & Kind!

    Thank you very much for the experience

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Ashley Dedicated Herself Into Doing The Impossible!

    After countless attempts in calling local stores in the area, we left the Rymal store thinking only two of the swivel chairs were available from a couple of different locations. After we left, Ashley dedicated herself into doing the impossible…she found four of the swivel chairs that my mom wanted (brand new not floor models), […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • You Have Excellent Customer Service!

     I must say you have been fantastic to work with through our buying process. Pioneer staff is very attentive to details, quick to respond, and does over and above what a lot of sales people lack these days; you have excellent customer service! In the world of so much complaining, I wanted to give you some […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Happy With The Furniture & Your Excellent Service!

    Our patio furniture arrived late yesterday afternoon, we have unpacked it and are waiting for some daylight to set it up on our patio.  Everything is there, in good order, and undamaged. Perfect! We are totally happy with the furniture, and your excellent service.  

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Our Backyard Vision Became A Reality!

    I went to Boldt Pools & Spas to complete our backyard with a new dining table. I met with Ali, who was awesome! We have been looking for over two years and it turns out that what we wanted was not only in stock but on sale! To sum it up, Ali was knowledgeable, patient, […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Thank You For Your Time & Professionalism!

    Since our purchase, we have directed 2 of our friends to Pioneer for their spa and patio furniture. We’ll be back in the future to “upgrade” our patio set. Once again thank you for your time, professionalism and no-pressure sales approach.

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Such Great Staff!

    Thank you so much for all your support and outstanding customer experience. Boldt Pools & Spas is very lucky to have such great stuff.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Highly Recommended!

    We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Fantastic Experience!

    Based on the experience and customer service, we would definitely recommend Pioneer Pools and use their services again.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Excellent Service!

    We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Well Done!

    Loving our new patio set – the Royale sectional with sofa, love sea, two ottomans and hydraulic table. With one step the table goes from coffee table height to dining table height! Ashley was great to work with, friendly and efficient, and the guys delivering were friendly and courteous. Well done!

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Great Customer Service!

    Thanks for the great customer service you gave me today.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Went Out Of Her Way!

    Your service has made me a satisfied customer and I intend to see Courtney for my future outdoor patio needs. Courtney proved herself as one who stands out in the retail service industry as one of the best salespersons I have ever come across! This also speaks volumes to me about Boldt Pools & Spas as a company, […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Always Smiling & Willing To Help!

    Every single time I come into the store (which is often!), you are always smiling and willing to go out of your way to help

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • She Has Been Amazing!

    I just wanted to take a minute to write to you about the customer care I have experienced with Adreanna. She has been amazing! I am so very happy with how she took care of me. We purchased a patio table last week and Adreanna took the time to call around to the other Pioneer locations to see if there […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Lisa Was Friendly, Knowledgeable & Very Reassuring!

    I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Her Knowledgable, Efficient & Friendly Service Is To Be Commended!

    We just received excellent service from Claudia Rodrigues while purchasing our patio furniture. Her knowledgable, efficient and friendly service is to be commended. She was a pleasure to deal with.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • We Have Always Been Very Pleased With The Service!

    We have always been very pleased with the service we get from Pioneer and I just want to thank you and your team for the wonderful experience that we have always received from you. Hopefully we will see you in the next week or 2 to purchase an umbrella.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5

Above Ground Pool Reviews

  • They Helped Me Really Understand The Process From Start To Swim!

    I bought my 18′ x 33′  above ground pool from Boldt Pools & Spas Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Continuously Goes Above & Beyond!

    Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Boldt Pools & Spas and an amazing employee. I have thanked him, but please make it a point […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Nothing Short Of Amazing!

    Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    4
  • No Hesitation In Recommending You!

    The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!

    We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • I Definitely Will Recommend Boldt Pools & Spas!

    I just wanted to reach out to you and let you know what wonderful people you have working at Boldt Pools & Spas. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • The Store Staff Is Genuine & Always Eager To Assist!

    Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Definitely Will Recommend Boldt Pools & Spas!

    I just wanted to reach out and let you know what wonderful people you have working at Boldt Pools & Spas. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Pleasant & Helpful!

    Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • I Would Recommend Pioneer Pools To Anyone!

    We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Boldt Pools & Spas Is Great!

    Boldt Pools & Spas is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Boldt Pools & Spas to […]

    Pioneer Family Pools BramptonBoldt Pools and Spas
    5
  • I Am Thrilled With How Good My Pool Looks!

    We just bought an above ground pool! After doing a lot of research, we decided to go with Boldt Pools & Spas. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Every Team Communicated With Me Very Well!

    From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Had An Extremely Positive Experience!

    We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Dale & Boldt Pools & Spas Go Above & Beyond!

    We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • You Went Above & Beyond!

    Perfect!  Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!

    Pioneer Family Pools VaughanBoldt Pools and Spas
    5

Our Reputation Holds Water

Pioneer Pools Patio Team