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Testimonials

Find Out Our What Our Customers Are Saying

If our customers had a lot to say, click the review to read all their kind words.

Pool Reviews

  • Wonderful experience

    Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]

    Pioneer Family Pools KitchenerBoldt Pools and Spas
    5
  • You Have A Real Winner There In Jeremy!

    Jeremy was very polite and took the time to speak with me and answer my questions. You have a real winner there in Jeremy! We are externally happy with your company and Jeremy, and his work and customer service. We will continue to use your company for all needs in the future.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • My Spa Is The Greatest Thing That Has Ever Happened To Our Home!

    My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • She Is A True Gem!

    Boldt Pools & Spas installed our pool three years ago and every year we call them for opening, closing and maintenance issues. This year was a bit of a hiccup but Trisha Robbins could not have been more helpful and pleasant. She responded quickly to my emails and requests. She is a true gem to […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Every Team Communicated With Me Very Well!

    From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Would Highly Recommend Boldt Pools & Spas!

    We were very pleased with the Pool Service that we received on April 13th 2020! Tony & the other fellow did a great job in servicing our pool. It was such a miserable, rainy, cold day with high winds but both of these guys didn’t seem to be bothered with this terrible weather. I could […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Much care was taken during installation

    Your service was just exceptional! The job was started and finished ahead of schedule. Your employees and the excavator were most professional, helpful, cheerful and certainly went well beyond the call of duty to satisfy. Much care was taken during installation as to not damage our mature landscaping.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!

    Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Would Readily Recommend Your Company

    Hi Greg, we just wanted to let you know how happy we are that we had you do the rebuild of our pool. During the course of demolition and new construction, we had numerous different workers here, all of whom were diligent, courteous, helpful and more than willing to answer any of our questions. Everything […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    4
  • Could not be more pleased with how I was treated

    Your delivery crew was very careful, thorough and pleasant… Your sales crew was excellent…They were friendly, knowledgeable, and made every effort to get the answers I needed. I value sincere customer service, and I could not be more pleased with how I was treated. Many thanks to all of you, and I wish you continued […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • No Hesitation In Recommending You!

    The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have To Say Your Team Is Excellent

    I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!

    I just wanted to let you know how amazing your hot tub team is!  I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Wouldn’t Go Anywhere Else For My Hot Tub Needs

    The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is Very Clear That We Got The ‘A’ Team!

    Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them.  Brice was able to offer suggestions based on his experience which we agreed with.  The team took any and all of our suggestions.  The boys worked super hard, especially hauling the stone and concrete.  They were very […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It’s The Little Things – They Are Appreciated!

    Daryl and George were polite, professional and efficient in closing my pool. Daryl even noticed a loose pipe fitting and tightened it up so that i wouldn’t require an additional service call after my re-opening next year. They returned the ladders to the pool shed, folded up the pool cover and tightened one of the […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have Had An Amazing Experience With Them!

    I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • A Very Good Looking Spa!

    After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • All of your team have been outstanding

    Jordan, please pass along to the owner and those involved that all of your team have been outstanding. The team have been professional, courteous, timely and efficient. As a manager for the world’s largest general insurance company outstanding service is recognized and appreciated.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    4
  • Staff Are Efficient, Friendly & Well Organized!

    Boldt Pools & Spa’s pool staff are efficient, friendly and well organized. Our pool opening, in this time of restrictions, went very well and was done safely and efficiently. We ordered additional supplies for curb side pickup and that went very well also. The staff came out to the car and loaded the supplies in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Use Any Opportunity I Can To Share With Others What Your Store Has Done For Me!

    You may recall that I have had issues with my pool liner over the last few years, and you have been more than fair in helping resolve these issues for me. I recently decided to replace my hot tub. I suspect most people would shop around, but I purchased my tub from your store without […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks for all your assistance and dedication

    It was a pleasure to meet you as well; thanks for all your assistance and dedication to get me everything I needed to get my pool back in shape.  I have nothing but positive feedback for you and the team.  You were extremely attentive and worked quickly to deliver on my every request.  I am looking […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Will Not Go Anywhere Else!

    My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away.  We have bought […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Truly a dream come true

    Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank you for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. You obviously have the pool […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Were Very Efficient!

    We just had our new heater and filter installed by Matthew and Tanner. They were very efficient and arrived at 8.am; and were done at 9.30 am. What a great job by Boldt once again. We are still enjoying our new liner that was put in last year!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Went Above & Beyond Our Expectations!

    It took our family over three years to finally come to a decision to put in an inground pool. With much research and many meetings with various pool companies we decided to go with you, and are we ever happy we did!! From the first meeting with Jordan we couldn’t get over how friendly and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Will Always Recommend Them!

    Tanner and Matt were punctual and completed all work with their crew in a clean and satisfactory manner. We have always used Boldt Pools and will always recommend them.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks again for the excellent service

    Connie and I would like to thank you for the excellent job you did on installing the eco-finish to our pool stairs. The stairs are 27 years old, but now they look brand new. Your professionalism and attention to detail, as well as your willingness to explain the process, were greatly appreciated. Thanks again for the […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Hot Tub Reviews

  • My Spa Is The Greatest Thing That Has Ever Happened To Our Home!

    My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Are Now HotSpring Veterans!

    This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • I Have Had An Amazing Experience With Them!

    I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Made Our Sales Experienced Extremely Pleasant

    We recently purchased a 4 person Hot Tub from Boldt Pools. Very pleased to say that our salesman Bill was very helpful and knowledgeable about our Hot tub. The hot tub was to arrive 4-6 weeks on Wednesday we were contacted and told it would be coming on June 6th, 2020. Saturday morning we were […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • If You Are Looking For Quality Customer Service Go Here!

    If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Super Efficient!

    Amazing experience with delivering of our hot tub! They were so quick with the delivery, super efficient, very helping in answering all of our questions and very pleasant! Cannot recommend enough!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!!

    Just purchased a new hot tub! Excellent service in every way! Thanks to Bill, Jess, Jay& Mark!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Big Thanks!

     New hot tub cover delivered and perfectly installed by Jeremy! Thank you!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • A Very Good Looking Spa!

    After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • You Have Knowledgable & Personal Staff!

    We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Cheerful & Efficient!

    We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is By Far the Absolute Best Hot Tub On The Market!

    My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Wouldn’t Go Anywhere Else For My Hot Tub Needs

    The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!

    I just wanted to let you know how amazing your hot tub team is!  I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!

    Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is Very Clear That We Got The ‘A’ Team!

    Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them.  Brice was able to offer suggestions based on his experience which we agreed with.  The team took any and all of our suggestions.  The boys worked super hard, especially hauling the stone and concrete.  They were very […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Enjoy Mine Everyday!

    I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Pain Has Become Much Better In Only A Few Weeks!

    My back pain and foot pain has become much better in only a few weeks of owning my Vacanza Palatino spa. Soaking in my spa has now become a daily routine. I am very happy overall!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Will Not Go Anywhere Else!

    My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away.  We have bought […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Our Experience Was 5++++ Stars!!!

    We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have To Say Your Team Is Excellent

    I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Couldn’t Wait To Get In It!

    The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Was A Pleasure!

    The employees, that brought our hot tub were Jay and Mark. They were very polite and knowledgable. It was a pleasure having them delivery our new big treat to ourselves. Bill, our salesman, is great. We are glad we choose Boldt Pools and Spas!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • An Incredible Experience!

    When deciding to purchase a spa, we did our homework and evaluated several of the top brands. HotSpring Spas stood out as the leader of the elite brands. The entire experience from purchasing the spa from Boldt Pools & Spas, to installation, to finally enjoying the spa every day has been really amazing. We decided […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Patio Reviews

  • The New Set Was Just Delivered & It Looks Great!

    The new set was just delivered and it looks great! Thank you for your support and quick response to this issue.  Any company can make a mistake, but it’s how they respond that sets the good ones apart! I’ll definitely recommend you and Boldt Pools & Spas to anyone who asks.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • She Has Exceeded Our Expectations!

    Oh wow, you guys have been awesome. Thank you so much to Anna, she has exceeded our expectations! Thank you again for your help and quick action to make things right!

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • What A Great Pleasure It Was Shopping At Your Brantford Store!

    I don't think a lot of people know the meaning of Customer Service anymore but your store sure does. I will be back and recommend your store for shopping.

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Your Crew Did A Wonderful Job!

    wonderful job of delivering and setting up this morning.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Brett Really Made All The Difference!

    It this kind of overall service that will have me recommend Pioneer Pools.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Our Backyard Vision Became A Reality!

    I went to Boldt Pools & Spas to complete our backyard with a new dining table. I met with Ali, who was awesome! We have been looking for over two years and it turns out that what we wanted was not only in stock but on sale! To sum it up, Ali was knowledgeable, patient, […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Happy With The Furniture & Your Excellent Service!

    Our patio furniture arrived late yesterday afternoon, we have unpacked it and are waiting for some daylight to set it up on our patio.  Everything is there, in good order, and undamaged. Perfect! We are totally happy with the furniture, and your excellent service.  

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Our Sales Associate Was Simply Outstanding!

    I am writing to you about our recent visits and purchases at Pioneer Pools on Rymal Road. Our sales associate Ashley Wiemelink in Patio was simply OUTSTANDING. From the moment we walked into the showroom, she immediately greeted us in a professional and pleasant manner. Her personal approach, extensive product knowledge, inventory and logistics of […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • The Service We Received Was Excellent!

    We recently purchased a 10′ x 12′ gazebo and a set of patio furniture from the Oakville store. Let me say that the service we received at the store was excellent as usual.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Great Service Deserves Recognition!

    I received the moon bed and I am in love. Thank you very much for your patience with my 50 questions. Great service deserves recognition!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Thank You For Your Gift & Support Pioneer!

    Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • They Have A Great Employee On Their Hands!

    Rhonda and I just wanted to let you know personally just how happy we were this weekend with the customer service that we received at your Lynden Road store while buying new outdoor furniture for our backyard. We had the pleasure of dealing with a very nice young lady named Amanda who was professional, polite, […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • You Treated Me With Courtesy & Respect!

    Firstly, your quick responses to my email questions were most appreciated, but it is really your in-store assistance that makes you stand out. Being disabled, you’d be shocked at how often I am ignored by sales people. They will often direct questions to whomever is pushing my chair, rather than me. You treated me with […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • What They Told Me To Do, Worked!

    I went in looking for some advice for chemicals to help my green pool turn blue again. A sales person named Lindsay helped me, she was knowledgeable and kind. She explained what would help instead of trying to sell me on multiple items that I didn’t need. What they told me to do, worked! I […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Everything Is In Perfect Shape!

    We just got our patio set and everything is in perfect shape, so thank you again! Great work as always Pioneer, we love shopping with you.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Her Knowledgable, Efficient & Friendly Service Is To Be Commended!

    We just received excellent service from Claudia Rodrigues while purchasing our patio furniture. Her knowledgable, efficient and friendly service is to be commended. She was a pleasure to deal with.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Superior Customer Service!

    I would like to take this opportunity to acknowledge the superior customer service that I recently received from your Fairview location. This is my second amazing experience with your staff and after spending 37 years in retail, I feel Boldt Pools & Spas is extremely fortunate with their great staff. After meeting your patio manager, 4 years […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • We Couldn’t Be Happier!

    Thank you, Vicki, for the great service during our patio furniture purchase. Even though there was a long delay in getting it due to COVID-19 (decreased production), you kept us updated and even gave us “loaner” cushions for the frames until our cushions came in so we could enjoy our set sooner which was very […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Great Valued Products & Delivered As Promised!

    Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Fantastic Experience!

    Based on the experience and customer service, we would definitely recommend Pioneer Pools and use their services again.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • It Was Even Better Than The Online Picture!

    Love the set! The men that delivered it were so helpful, polite, and friendly.  It was even better than the online picture!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Your Employees Were Very Gracious & Kind!

    Thank you very much for the experience

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Great Service!

    Thank you for the great service Boldt Pools & Spas! We are in love with our new patio set. Our guests have given us many compliments on it.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Lisa Was Friendly, Knowledgeable & Very Reassuring!

    I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • On Her Day Off She Offered To Come Out To My Home!

    Several days ago I went into your Fairview Store looking for seating for around my pool. I met a young lady Colleen, who came over to greet me immediately. I shared that I was unclear of what I should put around my pool. On her day off she offered to come out to my home to see the […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Thank You For A Wonderful Service, As Always!

    Our new patio table is wonderful; we love it! It looks amazing in our backyard! Thank you for a wonderful service as always. 

    Pioneer Family Pools BramptonBoldt Pools and Spas
    5
  • It Was A 10/10 Experience!

    We have been searching for a while, and came across Boldt Pools & Spas just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Ashley Dedicated Herself Into Doing The Impossible!

    After countless attempts in calling local stores in the area, we left the Rymal store thinking only two of the swivel chairs were available from a couple of different locations. After we left, Ashley dedicated herself into doing the impossible…she found four of the swivel chairs that my mom wanted (brand new not floor models), […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Super Friendly & Helpful!

    We highly recommend Boldt Pools & Spas (Burlington). We recently purchased a gazebo and patio set from Boldt Pools & Spas in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Excellent Service!

    We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5

Above Ground Pool Reviews

  • I Would Recommend Pioneer Pools To Anyone!

    We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • No Hesitation In Recommending You!

    The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Boldt Pools & Spas Is Great!

    Boldt Pools & Spas is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Boldt Pools & Spas to […]

    Pioneer Family Pools BramptonBoldt Pools and Spas
    5
  • I Am Thrilled With How Good My Pool Looks!

    We just bought an above ground pool! After doing a lot of research, we decided to go with Boldt Pools & Spas. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • I Definitely Will Recommend Boldt Pools & Spas!

    I just wanted to reach out and let you know what wonderful people you have working at Boldt Pools & Spas. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • The Store Staff Is Genuine & Always Eager To Assist!

    Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Every Team Communicated With Me Very Well!

    From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thank You For Getting Us In Earlier Than Originally Planned!

    Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Pleasant & Helpful!

    Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Dale & Boldt Pools & Spas Go Above & Beyond!

    We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Continuously Goes Above & Beyond!

    Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Boldt Pools & Spas and an amazing employee. I have thanked him, but please make it a point […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • You Went Above & Beyond!

    Perfect!  Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!

    Pioneer Family Pools VaughanBoldt Pools and Spas
    5
  • They Have Been Very Quick!

    Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • They Helped Me Really Understand The Process From Start To Swim!

    I bought my 18′ x 33′  above ground pool from Boldt Pools & Spas Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • We Had An Extremely Positive Experience!

    We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Nothing Short Of Amazing!

    Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    4
  • Thanks Again For Pioneer’s Typical Excellent Customer Service!

    Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!

    We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • I Definitely Will Recommend Boldt Pools & Spas!

    I just wanted to reach out to you and let you know what wonderful people you have working at Boldt Pools & Spas. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5

Our Reputation Holds Water

Pioneer Pools Patio Team