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Testimonials

Find Out Our What Our Customers Are Saying

If our customers had a lot to say, click the review to read all their kind words.

Pool Reviews

  • Fantastic Service Tech!

    The service tech was fantastic. He answered my questions, fixed the problem in a jiffy and was very kind. Excellent!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Alicia Dorn

    We ordered an onground pool in the summer of 2020 for install in the Spring of 2021. We were given an estimated start date of construction scheduled for the week of May 10th. With the Covid situation we were bracing ourselves for a phone call saying that they were behind or something but instead we […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Were Very Efficient!

    We just had our new heater and filter installed by Matthew and Tanner. They were very efficient and arrived at 8.am; and were done at 9.30 am. What a great job by Boldt once again. We are still enjoying our new liner that was put in last year!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent Service

    The correspondence from Boldt was excellent with regard to the pool opening schedule and the technicians were very friendly.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • If You Are Looking For Quality Customer Service Go Here!

    If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Have Managed My Pool Since Inception!

    I would highly recommend Boldt Pools & Spas to manage the care of your pool. They have managed my pool since inception…10 years! The inside and the onsite staff are all are knowledgeable and professional. Thank you very much!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Truly a dream come true

    Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank you for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. You obviously have the pool […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • A Very Good Looking Spa!

    After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Great Heater Service

    Thank you, Lynn, for all your help with setting up the appointment, and with all the information I received from Peter Hodge. So helpful!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Enjoy Mine Everyday!

    I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Outstanding Pool Closing Service

    When it came time to close our pool for the season, we were pleasantly surprised by the exceptional service provided by the team. Matt and Josh were not only highly efficient but also polite, addressing all our inquiries with patience. They are continuing the quality service that we have come to expect from the team […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Great Team I Will Never Go Anywhere Else

    I just wanted to take this time to say a BIG THANKS to Melissa and Mike Lostracco for helping me get my beautiful clean pool back. I had a giant stain on my liner from last Septembers heat wave that I had tried everything on. Melissa gave me advice a number of times until finally […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Have Been Customers Of Boldt Since 2005!

    We have been customers of Boldt since 2005 and are, as always, extremely satisfied with the service and merchandise that has been provided to us. We would never go to any other Pool Company as we are extremely satisfied overall.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • You Have Knowledgable & Personal Staff!

    We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Couldn’t Wait To Get In It!

    The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thank you Boldt!

    The staff were very courteous and professional in responding to my questions

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Are Always Willing To Work With Us!

    We are extremely happy to have Boldt Pools take care of our pool opening and maintenance. They are always willing to work with us to make sure that we have no hiccups and that our pool season runs smoothly.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Was Impressed With Their Efficiency!

    Your team did an excellent job at social distancing and I was impressed with their efficiency!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks for all your assistance and dedication

    It was a pleasure to meet you as well; thanks for all your assistance and dedication to get me everything I needed to get my pool back in shape.  I have nothing but positive feedback for you and the team.  You were extremely attentive and worked quickly to deliver on my every request.  I am looking […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Are Now HotSpring Veterans!

    This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Top-notch Service!

    Matt and Josh from the Wainfleet branch were fantastic during our pool winterization! They were super polite, patient, and answered all my questions with a smile. Their service was thorough and professional. I’m looking forward to seeing them again in the spring for our pool opening. Highly recommend them to everyone! Thanks for the top-notch […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Loved Receiving The Notification To My Phone About My Service!

    I loved receiving the notification to my phone about my service. Very efficient! It was awesome. Thank you also for the update and photo of the service after it was completed also.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks Boldt Pools and Spas & Steve!

    Recently had the pleasure of having Steve clean my pool, and I must say, he is absolutely fantastic! From the moment he arrived, he exuded professionalism and dedication to his craft. I highly recommend Steve to anyone looking for a reliable and skilled pool cleaner. Thank you, Steve, for being such an awesome guy and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Amazing timely service. Thanks

    From contacting Boldt for service and receiving the service, the attention to detail was above expectations. Many thanks

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!

    Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Friendly Staff!

    Boldt Pools and Spas, I highly recommend them! Their team is knowledgeable, friendly, and always willing to go the extra mile to ensure that their customers are completely satisfied. If you are in need of their services, look no further – you will not be disappointed!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Boldt Is Lucky To Have This Gem As A Service Tech!

    I just want to commend the service tech Jeremy who came to our house today to install a new pump on our hot tub. The weather was absolutely lousy and most folks would have cancelled, but not this warrior! He was on site and battled the elements. He is very professional (I had to tell […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Amazing Attention to Detail!

    Overall great experience. Installers were outstanding and meticulous in the details of the install.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • No Hesitation In Recommending You!

    The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Outstanding Experience

    I cannot speak highly enough about the service guys! Their expertise and professionalism were evident from the moment they arrived. The installation of my new pump was done quickly, with great attention to detail. They even took the time to explain how the pump works, which I found very helpful. I highly recommend them for […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Hot Tub Reviews

  • I Enjoy Mine Everyday!

    I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Our Experience Was 5++++ Stars!!!

    We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!

    I just wanted to let you know how amazing your hot tub team is!  I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is By Far the Absolute Best Hot Tub On The Market!

    My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is Very Clear That We Got The ‘A’ Team!

    Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them.  Brice was able to offer suggestions based on his experience which we agreed with.  The team took any and all of our suggestions.  The boys worked super hard, especially hauling the stone and concrete.  They were very […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Big Thanks!

     New hot tub cover delivered and perfectly installed by Jeremy! Thank you!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • An Incredible Experience!

    When deciding to purchase a spa, we did our homework and evaluated several of the top brands. HotSpring Spas stood out as the leader of the elite brands. The entire experience from purchasing the spa from Boldt Pools & Spas, to installation, to finally enjoying the spa every day has been really amazing. We decided […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Couldn’t Wait To Get In It!

    The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have Had An Amazing Experience With Them!

    I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Super Efficient!

    Amazing experience with delivering of our hot tub! They were so quick with the delivery, super efficient, very helping in answering all of our questions and very pleasant! Cannot recommend enough!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Was A Pleasure!

    The employees, that brought our hot tub were Jay and Mark. They were very polite and knowledgable. It was a pleasure having them delivery our new big treat to ourselves. Bill, our salesman, is great. We are glad we choose Boldt Pools and Spas!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Will Not Go Anywhere Else!

    My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away.  We have bought […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Wouldn’t Go Anywhere Else For My Hot Tub Needs

    The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • A Very Good Looking Spa!

    After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Pain Has Become Much Better In Only A Few Weeks!

    My back pain and foot pain has become much better in only a few weeks of owning my Vacanza Palatino spa. Soaking in my spa has now become a daily routine. I am very happy overall!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!

    Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Cheerful & Efficient!

    We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • My Spa Is The Greatest Thing That Has Ever Happened To Our Home!

    My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have To Say Your Team Is Excellent

    I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!!

    Just purchased a new hot tub! Excellent service in every way! Thanks to Bill, Jess, Jay& Mark!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • If You Are Looking For Quality Customer Service Go Here!

    If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Are Now HotSpring Veterans!

    This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • You Have Knowledgable & Personal Staff!

    We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Made Our Sales Experienced Extremely Pleasant

    We recently purchased a 4 person Hot Tub from Boldt Pools. Very pleased to say that our salesman Bill was very helpful and knowledgeable about our Hot tub. The hot tub was to arrive 4-6 weeks on Wednesday we were contacted and told it would be coming on June 6th, 2020. Saturday morning we were […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Patio Reviews

  • Exception & Very Helpful!

    Your professional smooth competence and delightful personality have made our experience with you and Pioneer a pleasure.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • She Went Above & Beyond!

    I would like to take this time to compliment one of your staff members, Ilene. We had a very unique request that she went above and beyond what a regular salesperson would do in my opinion and experience. In these economic times where people have many choices where to shop – thank you for assisting us in our […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Stellar Customer Service

    I wanted to reach out to you to compliment your business and more importantly the absolutely stellar customer service one of your employees provided us this summer.  My husband and I are have a hot tub, pool and patio and had been told, by other satisfied Pioneer customers about your Oakville location.  Jenna Rowland helped […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!

    Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Our Backyard Vision Became A Reality!

    I went to Boldt Pools and Spas to complete our backyard with a new dining table. I met with Ali, who was awesome! We have been looking for over two years and it turns out that what we wanted was not only in stock but on sale! To sum it up, Ali was knowledgeable, patient, […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Ashley Dedicated Herself Into Doing The Impossible!

    After countless attempts in calling local stores in the area, we left the Rymal store thinking only two of the swivel chairs were available from a couple of different locations. After we left, Ashley dedicated herself into doing the impossible…she found four of the swivel chairs that my mom wanted (brand new not floor models), […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • It Was Even Better Than The Online Picture!

    Love the set! The men that delivered it were so helpful, polite, and friendly.  It was even better than the online picture!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Amazing Service As Always!

    Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • What They Told Me To Do, Worked!

    I went in looking for some advice for chemicals to help my green pool turn blue again. A sales person named Lindsay helped me, she was knowledgeable and kind. She explained what would help instead of trying to sell me on multiple items that I didn’t need. What they told me to do, worked! I […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Great Selection and Outstanding Service

    We truly appreciate the awesome service we have received from Pioneer throughout the patio purchase process. Brianna was amazing with tons of follow-up and did a fantastic job of proposing products and options that matched our needs and budget. Brianna’s professionalism and expertise made the experience seamless and enjoyable. Thanks again for everything

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Amazing Sales Person!

    Mercedes was such an amazing sales person! I will definitively recommend Boldt Pools and Spas to everyone now.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Excellent Service!

    We have purchased 2 sets of patio furniture from Pioneer and both times had excellent service from Adreanna. Her advice in both cases was informative and she is a pleasure to deal with. Thanks, Adreanna!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • We Couldn’t Be Happier!

    Thank you, Vicki, for the great service during our patio furniture purchase. Even though there was a long delay in getting it due to COVID-19 (decreased production), you kept us updated and even gave us “loaner” cushions for the frames until our cushions came in so we could enjoy our set sooner which was very […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Great Service!

    Thank you for the great service Boldt Pools and Spas! We are in love with our new patio set. Our guests have given us many compliments on it.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Friendly, Knowledgeable & Professional!

    Prices were good and quality is great.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Thank You For A Wonderful Service, As Always!

    Our new patio table is wonderful; we love it! It looks amazing in our backyard! Thank you for a wonderful service as always. 

    Pioneer Family Pools BramptonBoldt Pools and Spas
    5
  • The Pioneer Team Has Been Absolutely Amazing!

    Wow! The Pioneer team has been absolutely amazing. I have been spreading the word about this store in the neighbourhood and everyone has been so impressed; and I will continue to do so. You made my day so I’d like to pass it back. Thank you!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Her Knowledgable, Efficient & Friendly Service Is To Be Commended!

    We just received excellent service from Claudia Rodrigues while purchasing our patio furniture. Her knowledgable, efficient and friendly service is to be commended. She was a pleasure to deal with.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Highly Recommended!

    We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Amazing Customer Service From Adreanna McKissock & Her Entire Team!

    Amazing customer service from Adreanna McKissock and her entire team. They worked hard to get me the best deal possible on my Okanagan gazebo. She truly earned my business and my loyalty. Shoutout to Carlos and his team for the delivery and installation in some not great weather. Would not hesitate to recommend this company […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Super Friendly & Helpful!

    We highly recommend Boldt Pools and Spas (Burlington). We recently purchased a gazebo and patio set from Boldt Pools and Spas in Burlington. They have a great selection of products and very competitive prices (we shopped around before making our purchase). The customer service is excellent and is what makes them stand out from the […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Lisa Was Friendly, Knowledgeable & Very Reassuring!

    I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • It Was A 10/10 Experience!

    We have been searching for a while, and came across Boldt Pools and Spas just in time. What an absolutely amazing store! The staff were so helpful and it was a 10/10 experience ! We will be back when we need anything for the yard !

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Brett Really Made All The Difference!

    It this kind of overall service that will have me recommend Boldt Pools and Spas.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Our Sales Associate Was Simply Outstanding!

    I am writing to you about our recent visits and purchases at Boldt Pools and Spas on Rymal Road. Our sales associate Ashley Wiemelink in Patio was simply OUTSTANDING. From the moment we walked into the showroom, she immediately greeted us in a professional and pleasant manner. Her personal approach, extensive product knowledge, inventory and […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Superior Customer Service!

    I would like to take this opportunity to acknowledge the superior customer service that I recently received from your Fairview location. This is my second amazing experience with your staff and after spending 37 years in retail, I feel Boldt Pools and Spas is extremely fortunate with their great staff. After meeting your patio manager, 4 years […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Everything Was Fast & Efficient!

    I just wanted to send a quick note to tell you how impressed we are with the knowledge and excellent service we have received from Boldt Pools and Spas over the last several months from start to finish. We absolutely love our beautiful in ground pool and our extremely comfortable patio furniture. We use the backyard […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • What A Great Pleasure It Was Shopping At Your Brantford Store!

    I don't think a lot of people know the meaning of Customer Service anymore but your store sure does. I will be back and recommend your store for shopping.

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Courtney Put Considerable Effort Into Locating What We Were Searching For!

    I am writing to express my appreciation for the effort that Courtney provided us regarding looking for real cast iron furniture for our porch. Courtney put considerable effort into locating what we were searching for and responded to all of my e-mails, which does not happen often these days. I just thought I should pass […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • It Is So Rare These Days To Get Such Personalized Service!

    My husband and I had the pleasure of Stacey helping us with a purchase of a 9 foot auto tilt patio umbrella and base. She was knowledgeable about both items and helpful in choosing the colour. It is so rare these days to get such personalized service. I myself have worked for years in customer service […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5

Above Ground Pool Reviews

  • Continuously Goes Above & Beyond!

    Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Boldt Pools and Spas and an amazing employee. I have thanked him, but please make it a point […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • No Hesitation In Recommending You!

    The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Dale & Boldt Pools and Spas Go Above & Beyond!

    We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Boldt Pools and Spas was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Every Team Communicated With Me Very Well!

    From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • The Store Staff Is Genuine & Always Eager To Assist!

    Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks Again For Pioneer’s Typical Excellent Customer Service!

    Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Outstanding Experience with Boldt Pools and Spas

    This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Would Recommend Boldt Pools and Spas To Anyone!

    We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • They Have Been Very Quick!

    Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • They Helped Me Really Understand The Process From Start To Swim!

    I bought my 18′ x 33′  above ground pool from Boldt Pools and Spas Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • I Am Thrilled With How Good My Pool Looks!

    We just bought an above ground pool! After doing a lot of research, we decided to go with Boldt Pools and Spas. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • We Had An Extremely Positive Experience!

    We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Definitely Will Recommend Boldt Pools and Spas!

    I just wanted to reach out to you and let you know what wonderful people you have working at Boldt Pools and Spas. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Pleasant & Helpful!

    Thank you to all at Boldt Pools and Spas, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • You Went Above & Beyond!

    Perfect!  Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!

    Pioneer Family Pools VaughanBoldt Pools and Spas
    5
  • Nothing Short Of Amazing!

    Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    4
  • I Definitely Will Recommend Boldt Pools and Spas!

    I just wanted to reach out and let you know what wonderful people you have working at Boldt Pools and Spas. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!

    We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Boldt Pools and Spas Is Great!

    Boldt Pools and Spas is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Boldt Pools and Spas to […]

    Pioneer Family Pools BramptonBoldt Pools and Spas
    5
  • Thank You For Getting Us In Earlier Than Originally Planned!

    Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5

Our Reputation Holds Water