If our customers had a lot to say, click the review to read all their kind words.
The service tech was fantastic. He answered my questions, fixed the problem in a jiffy and was very kind. Excellent!
We ordered an onground pool in the summer of 2020 for install in the Spring of 2021. We were given an estimated start date of construction scheduled for the week of May 10th. With the Covid situation we were bracing ourselves for a phone call saying that they were behind or something but instead we […]
We just had our new heater and filter installed by Matthew and Tanner. They were very efficient and arrived at 8.am; and were done at 9.30 am. What a great job by Boldt once again. We are still enjoying our new liner that was put in last year!
The correspondence from Boldt was excellent with regard to the pool opening schedule and the technicians were very friendly.
If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.
I would highly recommend Boldt Pools & Spas to manage the care of your pool. They have managed my pool since inception…10 years! The inside and the onsite staff are all are knowledgeable and professional. Thank you very much!
Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank you for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. You obviously have the pool […]
After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]
Thank you, Lynn, for all your help with setting up the appointment, and with all the information I received from Peter Hodge. So helpful!
I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!
When it came time to close our pool for the season, we were pleasantly surprised by the exceptional service provided by the team. Matt and Josh were not only highly efficient but also polite, addressing all our inquiries with patience. They are continuing the quality service that we have come to expect from the team […]
I just wanted to take this time to say a BIG THANKS to Melissa and Mike Lostracco for helping me get my beautiful clean pool back. I had a giant stain on my liner from last Septembers heat wave that I had tried everything on. Melissa gave me advice a number of times until finally […]
We have been customers of Boldt since 2005 and are, as always, extremely satisfied with the service and merchandise that has been provided to us. We would never go to any other Pool Company as we are extremely satisfied overall.
We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]
The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!
The staff were very courteous and professional in responding to my questions
We are extremely happy to have Boldt Pools take care of our pool opening and maintenance. They are always willing to work with us to make sure that we have no hiccups and that our pool season runs smoothly.
Your team did an excellent job at social distancing and I was impressed with their efficiency!
It was a pleasure to meet you as well; thanks for all your assistance and dedication to get me everything I needed to get my pool back in shape. I have nothing but positive feedback for you and the team. You were extremely attentive and worked quickly to deliver on my every request. I am looking […]
This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.
Matt and Josh from the Wainfleet branch were fantastic during our pool winterization! They were super polite, patient, and answered all my questions with a smile. Their service was thorough and professional. I’m looking forward to seeing them again in the spring for our pool opening. Highly recommend them to everyone! Thanks for the top-notch […]
I loved receiving the notification to my phone about my service. Very efficient! It was awesome. Thank you also for the update and photo of the service after it was completed also.
Recently had the pleasure of having Steve clean my pool, and I must say, he is absolutely fantastic! From the moment he arrived, he exuded professionalism and dedication to his craft. I highly recommend Steve to anyone looking for a reliable and skilled pool cleaner. Thank you, Steve, for being such an awesome guy and […]
From contacting Boldt for service and receiving the service, the attention to detail was above expectations. Many thanks
Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.
Boldt Pools and Spas, I highly recommend them! Their team is knowledgeable, friendly, and always willing to go the extra mile to ensure that their customers are completely satisfied. If you are in need of their services, look no further – you will not be disappointed!
I just want to commend the service tech Jeremy who came to our house today to install a new pump on our hot tub. The weather was absolutely lousy and most folks would have cancelled, but not this warrior! He was on site and battled the elements. He is very professional (I had to tell […]
Overall great experience. Installers were outstanding and meticulous in the details of the install.
The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]
I cannot speak highly enough about the service guys! Their expertise and professionalism were evident from the moment they arrived. The installation of my new pump was done quickly, with great attention to detail. They even took the time to explain how the pump works, which I found very helpful. I highly recommend them for […]
