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Testimonials

Find Out Our What Our Customers Are Saying

If our customers had a lot to say, click the review to read all their kind words.

Pool Reviews

  • Neat & Tidy!

    The Boldt team left my place with no garbage and neat. Jay answered all my questions and let me know what was going on step by step. I will definitely call Bolt pools for my next pool service.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Couldn’t Wait To Get In It!

    The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Wouldn’t Go Anywhere Else For My Hot Tub Needs

    The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Was A Pleasure!

    The employees, that brought our hot tub were Jay and Mark. They were very polite and knowledgable. It was a pleasure having them delivery our new big treat to ourselves. Bill, our salesman, is great. We are glad we choose Boldt Pools and Spas!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thank you Boldt!

    The staff were very courteous and professional in responding to my questions

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Am So Happy With The Way They Constructed My Pool

    Two years ago I decided to get an inground pool and separate hot tub. I am so happy with the way they constructed my pool. Thanks Jay, Jordan, and Greg for making my backyard look like an oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Went Above & Beyond Our Expectations!

    It took our family over three years to finally come to a decision to put in an inground pool. With much research and many meetings with various pool companies we decided to go with you, and are we ever happy we did!! From the first meeting with Jordan we couldn’t get over how friendly and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Are Always Willing To Work With Us!

    We are extremely happy to have Boldt Pools take care of our pool opening and maintenance. They are always willing to work with us to make sure that we have no hiccups and that our pool season runs smoothly.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Friendly, efficient service. Thank you!

    Boldt pools closed my pool for me and did a great job. Its great having professionals who are trained and know what they are doing take the anxiety out of preparing a pool for the winter.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • The Store Staff Is Genuine & Always Eager To Assist!

    Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • You Have A Real Winner There In Jeremy!

    Jeremy was very polite and took the time to speak with me and answer my questions. You have a real winner there in Jeremy! We are externally happy with your company and Jeremy, and his work and customer service. We will continue to use your company for all needs in the future.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Truly a dream come true

    Your company recently completed the construction of our family pool. For us it is truly a dream come true. We wanted to personally thank you for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier. You obviously have the pool […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent Service and Attention to Detail!

    The two gentlemen who closed our pool this year were absolutely fantastic! They not only did an excellent job, but they also took the time to explain their work and offered valuable suggestions for improving the longevity of our pool and lines. They truly are the best, and I’d love to see them back in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Super Efficient!

    Amazing experience with delivering of our hot tub! They were so quick with the delivery, super efficient, very helping in answering all of our questions and very pleasant! Cannot recommend enough!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • If You Are Looking For Quality Customer Service Go Here!

    If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Exceptional Pool Closing Service

    Yesterday, Matt (senior), Matt (junior), and Eric took care of closing our pool, just like they always do. Their efficiency, professionalism, and friendly demeanor never fail to impress. It’s a pleasure to have your teams work for us because I always come away learning something new. This time was no different – they did a […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Amazing Attention to Detail!

    Overall great experience. Installers were outstanding and meticulous in the details of the install.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • My Spa Is The Greatest Thing That Has Ever Happened To Our Home!

    My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Great Team I Will Never Go Anywhere Else

    I just wanted to take this time to say a BIG THANKS to Melissa and Mike Lostracco for helping me get my beautiful clean pool back. I had a giant stain on my liner from last Septembers heat wave that I had tried everything on. Melissa gave me advice a number of times until finally […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Wonderful experience

    Thanks Lisa, My husband may be in this week to purchase our pool open kit and may be looking them at that time. Just as a side note, we purchased our pool there a few years back and we dealt with Chris at that time. We also purchased our pool heater last year and once […]

    Pioneer Family Pools KitchenerBoldt Pools and Spas
    5
  • As Usual The Technicians Were Awesome!

    As usual the technicians were awesome and have the knowledge, skills and ability to do a great job. They were very friendly and respectful. The weather conditions were not good but we didn’t hear a complaint from your crew. They completed the job and I overheard them say “onto the next”. What a great attitude! […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is By Far the Absolute Best Hot Tub On The Market!

    My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • She Is A True Gem!

    Boldt Pools & Spas installed our pool three years ago and every year we call them for opening, closing and maintenance issues. This year was a bit of a hiccup but Trisha Robbins could not have been more helpful and pleasant. She responded quickly to my emails and requests. She is a true gem to […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Awesome Staff

    The installers were great. Answered all my questions and kept me updated through the process. Everything was completed as required. Weather was in our favor, so everything was completed on schedule. Thank you!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Our Experience Was 5++++ Stars!!!

    We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent Service

    The correspondence from Boldt was excellent with regard to the pool opening schedule and the technicians were very friendly.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Use Any Opportunity I Can To Share With Others What Your Store Has Done For Me!

    You may recall that I have had issues with my pool liner over the last few years, and you have been more than fair in helping resolve these issues for me. I recently decided to replace my hot tub. I suspect most people would shop around, but I purchased my tub from your store without […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Alicia Dorn

    We ordered an onground pool in the summer of 2020 for install in the Spring of 2021. We were given an estimated start date of construction scheduled for the week of May 10th. With the Covid situation we were bracing ourselves for a phone call saying that they were behind or something but instead we […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5

Hot Tub Reviews

  • An Incredible Experience!

    When deciding to purchase a spa, we did our homework and evaluated several of the top brands. HotSpring Spas stood out as the leader of the elite brands. The entire experience from purchasing the spa from Boldt Pools & Spas, to installation, to finally enjoying the spa every day has been really amazing. We decided […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Wouldn’t Go Anywhere Else For My Hot Tub Needs

    The service I received from Greg and the rest of the staff was excellent from the start and ongoing. Greg helped me pick the hot tub that was right for me and my family and helped set up the delivery and installation with ease. If I have any question I just call or email and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • You Have Knowledgable & Personal Staff!

    We checked out three other local dealers before we settled on your organization, and there was no comparison. Good facilities, well organized, pleasant atmosphere, and a good assortment to choose from. You also have knowledgeable and personal staff. You were helpful in subtly straightening out some misconceptions we had about hot tubs. Your staff invested […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Cheerful & Efficient!

    We had Tony and Aaron deliver our new hot tub today. Although it wasn’t the best weather for doing the job they were knowledgeable cheerful and efficient. They made what I imagined a daunting task look easy. Very much appreciated.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Just Wanted To Let You Know How Amazing Your Hot Tub Team Is!

    I just wanted to let you know how amazing your hot tub team is!  I dealt with Bill Hendle and he was so awesome to work with and made the whole experience so easy. I bought the hot tub as a gift for my husbands birthday and I was nervous about making such a big purchase […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Couldn’t Wait To Get In It!

    The Highlife Sovereign is very, very nice. Once we made the decision to buy it, we could not wait to get it delivered and get right in it. It is even rated to be energy efficient. We’ve been enjoying soaking in it morning and night, and can’t wait to try it this winter!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!!

    Just purchased a new hot tub! Excellent service in every way! Thanks to Bill, Jess, Jay& Mark!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is By Far the Absolute Best Hot Tub On The Market!

    My doctor recommended a hydrotherapy device for my back. We’ve owned two hot tubs previously, so knew what features we wanted. We shopped around and soon learned about the Vacanza Marino hot tub by Caldera Spas, from Bill at Boldt Pools & Spas. We love everything about this tub! The jet speed, jet placement, comfort […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • A Very Good Looking Spa!

    After searching for both a hot tub brand, model and dealer, we chose the HotSpring Spas Limelight Flash model and Boldt Pools & Spas. We use this spa almost every night. It is a very good looking spa that requires very little maintenance. I can’t say enough about Boldt. Not only does Boldt offer excellent […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have Had An Amazing Experience With Them!

    I started going to Boldt Pools last year after I purchased my hot tub from them. I have had an amazing experience with them. The staff are very knowledgeable and always friendly. A special thanks to Jay and Greg for guiding me in the right direction. Our hot tub is high quality, and we are in […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Super Efficient!

    Amazing experience with delivering of our hot tub! They were so quick with the delivery, super efficient, very helping in answering all of our questions and very pleasant! Cannot recommend enough!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Is Very Clear That We Got The ‘A’ Team!

    Working with Brice allowed us to get the pool and hot tub area exactly where we wanted them.  Brice was able to offer suggestions based on his experience which we agreed with.  The team took any and all of our suggestions.  The boys worked super hard, especially hauling the stone and concrete.  They were very […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Will Not Go Anywhere Else!

    My experience with your organization has been amazing. Jay and his staff are extremely knowledgable. They go above and beyond to make sure that you get the tub that’s right for you. Any time we have had an issue with our tub jay & his staff have fixed the problem right away.  We have bought […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Made Our Sales Experienced Extremely Pleasant

    We recently purchased a 4 person Hot Tub from Boldt Pools. Very pleased to say that our salesman Bill was very helpful and knowledgeable about our Hot tub. The hot tub was to arrive 4-6 weeks on Wednesday we were contacted and told it would be coming on June 6th, 2020. Saturday morning we were […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Pain Has Become Much Better In Only A Few Weeks!

    My back pain and foot pain has become much better in only a few weeks of owning my Vacanza Palatino spa. Soaking in my spa has now become a daily routine. I am very happy overall!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Big Thanks!

     New hot tub cover delivered and perfectly installed by Jeremy! Thank you!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Our Experience Was 5++++ Stars!!!

    We purchased a plug and play hot tub spa from Boldt Pools and the entire process was done professionally and quickly. From day one with the sales department, Bill, to the delivery drivers, Jay and Tom, every aspect and step of our purchase was fantastic! We would highly recommend Boldt Pools for your backyard oasis!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • If You Are Looking For Quality Customer Service Go Here!

    If you are looking for quality customer service go here! We purchased our hot tub here. Everyone was very knowledgeable and helpful. Highly recommended, thank you.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Have To Say Your Team Is Excellent

    I purchased a HotSpring Spa’s Grandee last year and wanted to provide you with some feedback on my experience dealing with Matt, Jay, Greg and the service technician. As I understand, I was one of the first Ace Salt Systems installed in this area and had a number of problems with both this system, the lights […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Excellent!

    Early Saturday delivery of hot tub. Professional and friendly and competent. Good explanations of the tub.

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • It Was A Pleasure!

    The employees, that brought our hot tub were Jay and Mark. They were very polite and knowledgable. It was a pleasure having them delivery our new big treat to ourselves. Bill, our salesman, is great. We are glad we choose Boldt Pools and Spas!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Very Courteous & Professional!

    We would highly recommend Boldt Pools and Spas. Bill took awesome care of us, educating us on the different kinds of hot tubs & answering all of our questions. He made sure we selected the right tub to meet our needs. He’s very personable & professional. He promptly followed up with us throughout the entire […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • My Spa Is The Greatest Thing That Has Ever Happened To Our Home!

    My spa is the greatest thing that has ever happened to our home! The Splendor is fun, relaxing and is gentle on our electric bill. I am glad that I made this purchase!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • I Enjoy Mine Everyday!

    I purchased my Caldera in 2016 from Boldt Pools & Spas and I wish I had done it sooner! Do yourself a favour and buy the Caldera Utopia Tahitian! You will never look back! I enjoy mine everyday after work with a glass of wine! Primo!

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • We Are Now HotSpring Veterans!

    This is our third HotSprings Spa. The first one was perfect, the second one was great and number three has been so perfect so far. We love the multiple, powerful jets and the deep level of relaxation that comes from them.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5

Patio Reviews

  • Amazing work Corrina!

    Corrina’s extensive knowledge about the products was truly impressive. She patiently explained the features and benefits of each item and helped me choose the perfect set for my patio. She was attentive to my needs and preferences, ensuring that I found exactly what I was looking for. Her guidance and expertise made the entire process […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Our Backyard Vision Became A Reality!

    I went to Boldt Pools & Spas to complete our backyard with a new dining table. I met with Ali, who was awesome! We have been looking for over two years and it turns out that what we wanted was not only in stock but on sale! To sum it up, Ali was knowledgeable, patient, […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • The New Set Was Just Delivered & It Looks Great!

    The new set was just delivered and it looks great! Thank you for your support and quick response to this issue.  Any company can make a mistake, but it’s how they respond that sets the good ones apart! I’ll definitely recommend you and Boldt Pools & Spas to anyone who asks.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Amazing Customer Service From Adreanna McKissock & Her Entire Team!

    Amazing customer service from Adreanna McKissock and her entire team. They worked hard to get me the best deal possible on my Okanagan gazebo. She truly earned my business and my loyalty. Shoutout to Carlos and his team for the delivery and installation in some not great weather. Would not hesitate to recommend this company […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • We Have Always Been Very Pleased With The Service!

    We have always been very pleased with the service we get from Pioneer and I just want to thank you and your team for the wonderful experience that we have always received from you. Hopefully we will see you in the next week or 2 to purchase an umbrella.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Another Great Example Of Outstanding Customer Service!

    We have used Pioneer for a number of years, and purchased an outside dinning set 2 years ago, uncovering it after the winter we notice an issue with the top of the table, we came back to the store to discuss the issue, Adreanna was on hand to help out. Pioneer contacted the manufacturer who […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Friendly, Knowledgeable & Professional!

    Prices were good and quality is great.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Great Service Deserves Recognition!

    I received the moon bed and I am in love. Thank you very much for your patience with my 50 questions. Great service deserves recognition!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Thank You For Your Time & Professionalism!

    Since our purchase, we have directed 2 of our friends to Pioneer for their spa and patio furniture. We’ll be back in the future to “upgrade” our patio set. Once again thank you for your time, professionalism and no-pressure sales approach.

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • I recommend Pioneer to Many other Pool Owners!

    When the furniture arrived, slightly defective (not your issue, but an issue straight from the manufacturer), Jenna stepped in to rectify the situation immediately, even visiting our home to ensure a replacement was delivered and properly assembled as quickly as possible.  She was attentive, kind, listened to our concerns, and followed up many times to […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • It Was Refreshing To Walk Into A Store & Be So Well Taken Care Of!

    Just a quick note to thank Ali and Mercedes for their friendly service and knowledgeable advice when we came in recently looking for patio furniture. With so many choices in retailers, it was refreshing to walk into a store and be so well taken care of!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • They Have A Great Employee On Their Hands!

    Rhonda and I just wanted to let you know personally just how happy we were this weekend with the customer service that we received at your Lynden Road store while buying new outdoor furniture for our backyard. We had the pleasure of dealing with a very nice young lady named Amanda who was professional, polite, […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Amazing Service As Always!

    Just wanted to let you know that I received my new gazebo top yesterday and I could not love it anymore! Amazing service as always.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Such Great Staff!

    Thank you so much for all your support and outstanding customer experience. Boldt Pools & Spas is very lucky to have such great stuff.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Went Out Of Her Way!

    Your service has made me a satisfied customer and I intend to see Courtney for my future outdoor patio needs. Courtney proved herself as one who stands out in the retail service industry as one of the best salespersons I have ever come across! This also speaks volumes to me about Boldt Pools & Spas as a company, […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • All of Our Needs Have Been Met To The Highest Standard!

    This is my first pool and ultimately outdoor oasis. It has been a learning experience. Throughout the entire backyard oasis we have been met with numerous difficult challenges and found the people out there selling and servicing leave much to be desired. I was beginning to think that the work ethic is just not there […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • The Service We Received Was Excellent!

    We recently purchased a 10′ x 12′ gazebo and a set of patio furniture from the Oakville store. Let me say that the service we received at the store was excellent as usual.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Great Customer Service!

    Thanks for the great customer service you gave me today.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Great Valued Products & Delivered As Promised!

    Have used them for past 5 years for multiple additions & replacement pieces to patio and am always welcomed "back" and pleased with service product knowledge and ability to satisfy needs

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Highly Recommended!

    We always shop here for all of our pool, spa, and outdoor furniture needs. The staff are very friendly, knowledgeable, and always willing to help. The prices are great and very competitive. Highly recommended.

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • Her Knowledgable, Efficient & Friendly Service Is To Be Commended!

    We just received excellent service from Claudia Rodrigues while purchasing our patio furniture. Her knowledgable, efficient and friendly service is to be commended. She was a pleasure to deal with.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Great Service!

    Thank you for the great service Boldt Pools & Spas! We are in love with our new patio set. Our guests have given us many compliments on it.

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Sensible and Polite!

    Good afternoon Courtney, and thank you for recently approving the replacement of my patio chair.  It was a catastrophic break in the aluminum frame, and it’s also true that the same chair was beyond its guaranteed period, so I am appreciative of your action.  I write also, to bring to your attention the conduct of […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Lisa Was More Than Happy To Help Out!

    Great Service! Lisa was more than happy to help out. I tend to be picky about things, and she was there every step of the way. The new patio set is going to look great on our deck, leaving lots of room for the kids and their friends to sit and relax after going for […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • The Pioneer Team Has Been Absolutely Amazing!

    Wow! The Pioneer team has been absolutely amazing. I have been spreading the word about this store in the neighbourhood and everyone has been so impressed; and I will continue to do so. You made my day so I’d like to pass it back. Thank you!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Superior Customer Service!

    I would like to take this opportunity to acknowledge the superior customer service that I recently received from your Fairview location. This is my second amazing experience with your staff and after spending 37 years in retail, I feel Boldt Pools & Spas is extremely fortunate with their great staff. After meeting your patio manager, 4 years […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Thank You For Your Gift & Support Pioneer!

    Thank you so much for your generous donation of the “Norway” Patio Collection. Donations such as this are a critical contribution in running a successful live auction and raising much needed funds for our community hospital emergency room. Thank you for your gift and support Pioneer!

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • We Are Really Grateful!

    Thanks again for Carlos’ info. He did a great job with our Gazebo, we were very pleased with his work ethic to getting the job done. We are really grateful to you for passing on his info and to him and his crew for doing such a great job.

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • Lisa Was Friendly, Knowledgeable & Very Reassuring!

    I had my concerns about some of the patio sets all fitting on our smaller sized deck. Being a bigger man, I also was concerned about comfort and durability of the seats. I started to do my homework before I went to the store, and surprisingly Lisa knew who I was by the set I […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • Stellar Customer Service

    I wanted to reach out to you to compliment your business and more importantly the absolutely stellar customer service one of your employees provided us this summer.  My husband and I are have a hot tub, pool and patio and had been told, by other satisfied Pioneer customers about your Oakville location.  Jenna Rowland helped […]

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5

Above Ground Pool Reviews

  • Continuously Goes Above & Beyond!

    Just a short note to highlight one of your staff members that continuously goes above and beyond. Cameron has consistently provide useful information and help whenever we contacted him. I believe him to be an asset to Boldt Pools & Spas and an amazing employee. I have thanked him, but please make it a point […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • The Store Staff Is Genuine & Always Eager To Assist!

    Boldt has serviced 2 of my family’s pools and spas for over 20 years now and has always provided the highest quality service. The store staff is genuine, and is always eager to assist with all of our pool needs. The service staff is so friendly and knowledgeable with all of our pool concerns and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Boldt Pools & Spas Is Great!

    Boldt Pools & Spas is great! Gavin (from Brampton location) was our sales representative. He was professional and has been amazing when it comes to inquiries. He has even visited our home to help measure and make unique/personalized recommendations when it came to choosing the pool we got. I recommend Boldt Pools & Spas to […]

    Pioneer Family Pools BramptonBoldt Pools and Spas
    5
  • Pleasant & Helpful!

    Thank you to all at Pioneer Pools, this is our third time dealing with this company and I would not hesitate to recommend you or using you again!

    Pioneer Family Pools OakvilleBoldt Pools and Spas
    5
  • As First Time Pool Owners We Really Appreciated The Quick Responses For Our Many Questions!

    We had an aboveground pool installed in 2018, and had a very great experience because of Dale and his team! They worked within our budget to perform a quick, effortless installation and we couldn’t be happier. Furthermore, us being first time pool owners, we really appreciated the quick responses for the many questions we had! […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • I Am Thrilled With How Good My Pool Looks!

    We just bought an above ground pool! After doing a lot of research, we decided to go with Boldt Pools & Spas. Scott and his crew provided amazing service! The wrong pool liner was sent originally so Scott called Kelley and within a half hour, the correct one was delivered and installed. Scott and his […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5
  • I Would Recommend Pioneer Pools To Anyone!

    We talked to a gentlemen at Pioneer and he gave us a lot of information about pools and prices; and helped us decide what pool would be good for us with our price range. We wanted this one particular above ground pool as just something to cool down in for the summer; and we ended […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Thank You For Getting Us In Earlier Than Originally Planned!

    Thank you for getting us in earlier than originally planned; which was two months from now! I know how busy you all must be and to get our pool two months before we expected it has been truly appreciated.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • I Definitely Will Recommend Boldt Pools & Spas!

    I just wanted to reach out and let you know what wonderful people you have working at Boldt Pools & Spas. Dylan and his team have gone above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all of my emails and questions; and will […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • No Hesitation In Recommending You!

    The workmanship was excellent and your workers were very easy to relate to. It was a pleasant surprise to find no hidden costs and the documentation supplied was very helpful. We would have no hesitation in recommending your pools to any prospective buyer. They are made of great quality and we have been enjoying our […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Outstanding Experience with Pioneer Pools

    This has been the best, most seamless and stress- free process I have ever been through. Everyone from Dale Craig the sale’s person, Collin who did the scheduling, the guys that did the excavating, the delivery guys, the pool installers and the plumbing tech, exceeded my expectations. I am extremely delighted with the beauty of […]

    Pioneer Family Pools BrantfordBoldt Pools and Spas
    5
  • We Had An Extremely Positive Experience!

    We bought an aboveground saltwater pool and hot tub from Boldt in June and have been very impressed with the quality of the product and exceptional service. We looked at other companies and decided on your organization based on the customer service we got from Greg, Jay and Jordan. Their ability to answer our questions and […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • They Have Been Very Quick!

    Just wanted to drop you a line to let you know that your crew is here installing our replacement pool and as usual, they have been quick, very efficient, and as usual, extremely polite and totally professional.

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Thank You For All The Help!

    Just wanted to touch base and thank you for all the help you gave me. It’s not often that people go out of their way for customer support, but you went beyond and I appreciate it! This experience has reinforced my trust in your company and it’s people as a company that stands by it’s […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Every Team Communicated With Me Very Well!

    From picking up the brochures to taking the first plunge in, it was a pleasurable experience. The first initial visit to order my salt water above ground pool was a non rushed and non pressured visit. Every option was presented and explained in great detail to me. Greg obviously knows his stuff! Everything from wall material to accessories […]

    Pioneer Family Pools St.CatharinesBoldt Pools and Spas
    5
  • Thanks Again For Pioneer’s Typical Excellent Customer Service!

    Thanks again for Pioneer’s typical excellent customer service, we will be sure to keep recommending you to all of our friends!

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • Nothing Short Of Amazing!

    Normally I would never do what I am about to do but I feel in this case it is justified. I recently purchased an above ground pool from the Burlington store. I realize in your capacity it would be impossible to know all of your employees so I thought I would introduce a few to […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    4
  • I Definitely Will Recommend Boldt Pools & Spas!

    I just wanted to reach out to you and let you know what wonderful people you have working at Boldt Pools & Spas. Dylan and his team (Noah) went above and beyond with satisfying the issues that I had with my above ground pool. Dylan is prompt at answering all my emails and questions; and […]

    Pioneer Family Pools BurlingtonBoldt Pools and Spas
    5
  • Dale & Boldt Pools & Spas Go Above & Beyond!

    We purchased our above ground pool in 2017 and had the pleasure of meeting Dale Craig who helped us find the perfect pool for our family. When it came to installation, Pioneer Pools was very professional. As first time pool owners, Pioneer was very helpful. Unfortunately, our pool got damaged due to a neighbours house […]

    Pioneer Family Pools HamiltonBoldt Pools and Spas
    5
  • You Went Above & Beyond!

    Perfect!  Thanks for all your help Twain. You have gone above and beyond. We love our above ground pool!

    Pioneer Family Pools VaughanBoldt Pools and Spas
    5
  • They Helped Me Really Understand The Process From Start To Swim!

    I bought my 18′ x 33′  above ground pool from Boldt Pools & Spas Barrie . My experience from start to finish was smooth and pleasant. Meagan is very knowledgable, patient and responsible, and helped me choose the best choice for my family. The crew they sent to build the pool was polite, efficient, and […]

    Pioneer Family Pools BarrieBoldt Pools and Spas
    5

Our Reputation Holds Water